Job Description

Job Title:

General Manager

Location:

The Yacht, Harbourside, Torquay, Devon, UK

About Us:

Welcome to The Yacht - an exciting new venture for the East Street Pub Company in the heart of Torquay's harbourside. A fresh and prestigious venue, The Yacht brings together a unique blend of exceptional drinks, an in-house distillery, and a globally inspired food menu. Designed to offer a premium experience, we aim to set a new standard in hospitality, creating a vibrant destination for both locals and visitors.

Check out our social media page to see how it's coming along.

Role Overview:

As Manager, you will play a key role in launching and establishing The Yacht as one of Torquay's most sought-after venues. This is an exciting opportunity for a passionate and driven leader to shape the future of a brand-new venue, delivering exceptional service, managing a dynamic team, and ensuring smooth day-to-day operations.

Key Responsibilities:

Leadership & Team Management:

Recruit, train, and develop a high-performing front-of-house and bar team. Inspire a culture of excellence, ensuring all staff provide outstanding service. Lead by example and maintain high standards in all aspects of the operation.

Operations Management:

Oversee all elements of running a premium food and drink venue. Ensure seamless service and a memorable customer experience. Manage compliance with licensing laws, health and safety regulations, and food hygiene standards.

Customer Experience:

Build strong relationships with guests, fostering a welcoming and engaging atmosphere. Respond to customer feedback, maintaining a reputation for excellence.

Financial Management:

Monitor budgets, stock control, and supplier relationships to maintain profitability. Analyse sales data to drive revenue and implement strategic pricing. Manage cash handling, payroll, and financial reporting.

Marketing & Promotions:

Develop innovative ways to attract guests and promote The Yacht'sunique offerings. Work with the in-house distillery team to showcase bespoke spirits and cocktail creations. Plan and execute events that celebrate global food flavours and craft drinks.

Requirements:

Experience in hospitality management, ideally within a premium venue. Strong leadership and people management skills. A passion for exceptional food and drink, with knowledge of cocktails, craft spirits, and cuisine. Excellent communication and problem-solving abilities. Ability to work flexible hours, including evenings and weekends.

What We Offer:

Competitive salary and performance-based incentives. A rare opportunity to be part of an exciting new hospitality concept. The chance to work with an exciting new in-house distillery and a world-class food and drink menu.
If you're a hospitality professional ready to take on a bold and exciting challenge, we'd love to hear from you!

How to Apply:

Send your CV and a cover letter outlining your experience and why you're excited about The Yacht.

Job Type: Full-time

Pay: 40,000.00-45,000.00 per year

Benefits:

Discounted or free food Employee discount On-site parking
Schedule:

Weekend availability
Experience:

Venue Managmenent: 2 years (required)
Work Location: In person

Reference ID: ESPC-YACHT
Expected start date: 01/05/2025