Job Description

Overview

We are seeking an experienced and dynamic

General Manager

to lead and oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant or hotel experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to manage a vibrant team, ensure food safety standards, and uphold the organisation's reputation for excellence.

Duties

Lead and supervise all aspects of restaurant or hotel operations, ensuring smooth and efficient service delivery Oversee food preparation, cooking, and food production processes to maintain high-quality standards Manage team members including hiring, training, scheduling, and performance evaluations Ensure compliance with food safety regulations and health & safety policies Develop and implement operational procedures to optimise efficiency and customer satisfaction Monitor inventory levels, place orders, and manage stock control to minimise waste Maintain a welcoming environment for guests, ensuring outstanding hospitality at all times Handle customer complaints or concerns professionally and promptly Collaborate with kitchen staff on menu planning and special event organisation Analyse financial reports to support budgeting and strategic planning

Requirements

Proven supervising experience within a restaurant or hotel environment, with strong team management skills Extensive culinary experience including food preparation, cooking, and food safety standards Knowledge of food safety regulations and best practices in food production and kitchen management Previous experience in hospitality roles such as serving or barista work is advantageous Demonstrated leadership abilities with excellent organisational skills Strong understanding of hospitality operations, including restaurant or hotel management principles Ability to work under pressure whilst maintaining attention to detail Exceptional communication skills with a customer-focused approach Relevant qualifications in hospitality management or culinary arts are desirable
This role offers a rewarding opportunity for a motivated professional eager to lead a dedicated team within a vibrant hospitality setting.

Job Type: Full-time

Pay: 45,000.00 per year

Work Location: In person