Job Description

Our Client has a requirement for a General Manager, who will be required to work on a permanent basis in Warrington.
Role Purpose:
The General Manager will ensure the management, administration, and smooth running of the Grappenhall Youth and Community Centre and the Bellhouse Bar, with the Administrator, Bar & Functions Manager, Caretaker and Finance and Governance Manager. The role involves developing the business, exploiting facilities, and identifying new opportunities through effective marketing, networking, and innovative solutions.
Working closely with Trustees, GYCA staff, and local organisations, the General Manager will ensure the Community Centre is a vibrant, well-managed facility benefiting local residents and organisations within a sustainable framework. As a dedicated hospitality professional, the General Manager will foster strong community connections, drive business growth, and maintain cost efficiency. The role prioritises exceptional customer service, organisational excellence, site safety, and hygiene standards, while demonstrating experience in managing and training staff. Flexibility to work weekends, evenings, and bank holidays is essential to meet the dynamic needs of the hospitality industry.
Job Role Responsibilities:

• Oversee the smooth and productive running of the Bellhouse Bar, employing staff, and preparing staff rotas, through effectively line managing the Bar and Functions Manager.
• Ensure good working relationships with suppliers (eg Heineken) relating to write-offs, loans, prices, etc, with the Bar and Functions Manager.
• Ensure the Bar and Functions Manager works with the stocktaker and update reports, send stocktake reports to Finance and Governance Manager.
• Prepare and maintain prices on tills and on literature and price lists in the bar, with the Finance and Governance Manager and Bar and Functions Manager
• Ensure that bar staff adhere to the licensing laws at all times, with the Bar and Functions Manager.
• Line manage the Finance and Governance Manager to ensure all finance procedures and practices are robust and in line with up-to-date accounting and tax rules.
• Lead and execute engagement, marketing, and fundraising todeliver a 5-year Hospitality and Engagement Business Development Plan for delivering outcomes with the team and Trustees.
• Line manage and be the point of contact for all staff (Finance and Governance Manager, Administrator, Caretaker and Bar and Functions Manager). Ensure the Bar and Functions Manager manages the Bar Staff.

Experience / Skills / Knowledge / Qualifications:

• Hospitality management and leadership.
• Facilities management.
• Finance management.
• Staff line management and Human Resource management.
• General office and logistics.
• Some knowledge of running a charitable organisation would be an advantage but not essential.
• Personal Licence preferred but can be arranged.

Benefits:

• 31 days holiday allowance per year, increased by 1 for each year after 2 years of service. Maximum 33 days allowance.
• Pension Scheme
• Bonus Scheme after probation (9 Months Probation)

Company information
At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a General Manager looking for new employment.
As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
If you would like some more information, please email rheanna.talmage@firstrg.com