Job Description

General Manager required for Hair Replacement Salon in Central London E1 1NU

Menshair2Go ( MH2GO) is a Hair Replacement Salon in London. Our goal is to Provide a friendly working environment and a first class customer service experience to our clients.

We are a Hair Replacement Salon where we help Men who suffer from Hair Loss in the form of providing Hair Systems/ Hair pieces etc

We require a General/Office Manager who has experience in Managing Hair Salons or something similar.

We are looking for Full Time/Permanent

The owner Jay is looking to move up North and has an office manager who has been with the company but now requiring another General/Office Manager to help run the company

Job Overview

We are seeking an Office Manager to join our team in overseeing daily administrative operations. The ideal candidate will be responsible for managing office activities and creating a productive work environment. The job role will involve management of staff and clients, providing assistance to the receptionist and helping with consultations, dealing with client queries, complaints and ensuring the day runs smoothly and managing staff diaries. Training will be provided.

Duties

- Communicate effectively with staff and clients

- Face to face consultation ( You will be trained for this)

- Handle human resources functions such as recruitment and training

- Maintain office efficiency and organisation

- Demonstrate excellent phone etiquette

- Perform administrative duties efficiently

- Supervise office staff and provide guidance

- Manage clerical tasks effectively

- Lead and motivate the team to achieve objectives

- Managing Staff and Clients

- Ensuring the day to day tasks are completed and the management of clients runs smoothly

- Supporting receptionist and work alongside anther office manager who has been with us for 7 years

- Answering calls/reply emails

- Stock checks and updates

- Dealing with Client complaints and issues

- Managing staff diaries, booking in services, taking payments

- Managing staff holidays, HR duties

- Assisting Employees if they require help

Skills

The following skills are required or nice-to-have for this role:

- Strong communication skills

- To have empathy for our clients and deal with issues professionally.

- Knowledge of human resources practices ( Not Essential)

- Office management experience

- Excellent phone etiquette

- Administrative proficiency

- Ability to supervise staff effectively

- Skilful in clerical tasks

- Team management capabilities

- Organisational skills

- Able to Multitask

If you are looking to apply for this position please provide your CV and a Cover Letter explaining why you would like to apply for this position and why you would be best suited.

We receive a high number of applicants so only those who send a cover letter will be considered.

We are a very friendly and laid back team and looking for the right person who has a great personality, able to get on well with all different people and personalities, down to earth etc. Someone with a strong work ethic and good at multitasking.

Job Types: Full-time, Permanent

Pay: 50,000.00-60,000.00 per year

Benefits:

Company pension
Schedule:

8 hour shift Monday to Friday Weekend availability
Experience:

Managing: 1 year (required)
Language:

English (required)
Work Location: In person

Reference ID: General Manager required for Hair Replacement Salon in Central London E1 1NU