Job Description

Islington Central Medical Centre is excited to be adding the role of general practice assistants (GPAs). GPAs provide support to GPs and the practice at large by taking on administrative tasks and some basic clinical duties to free up time for GPs to dedicate to patients.
Islington Central Medical Centre is a large teaching and training practice with almost 25,000 patients and a large team of clinical and administrative staff. ICMC is a purpose-built surgery, located just a 5-minute walk from Highbury and Islington Station, which has excellent underground, overground and national rail transportation links.
Main duties of the job

• Providing a support role for GPs
• Undertaking administrative tasks and basic clinical tasks to help free up and redistribute GPs time
• Contribute to making appointments run smoother and better the patient experience
• Reduce the clinical administrative burden

About us
Our practice ethos is to strive towards a partnership between patients and health professionals based on the following key facets
Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Islington Central Medical Centre is committed to deliver an excellent service. We ask all patients to highlight any discrepancies and to offer the same commitment in return.
Holistic Care
We treat patients and illnesses. This means that we are equally interested in the physical, psychological and social aspects of an individual's care.
Continuity of Care and the Therapeutic relationship
Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work. This is especially so in the management of ongoing problems or long-term illness. In these circumstances we would encourage patients to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system.
Learning and Training
We are committed to the ongoing professional development of our clinical and non-clinical team. We believe in life-long learning and all staff undergo an annual appraisal where learning and development needs are identified. We also recognise the benefit of supported learning for our patients and families in enhancing your ability to manage and deal with both self-limiting and long-term illnesses.
Details
Date posted
15 October 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5026-25-0016
Job locations
Islington Central Medical Centre
28 Laycock Street
London
N1 1SW
Job description
Job responsibilities

• Pay: Starting at 26,000
• Starting date: Waiting for right candidate- open
• Lightening the work-load burden on GPs
• Signpost and redirect people to other members of the MDT
• Arrange appointments, referrals, tests and follow-ups
• Preparing patients prior to going to see the GP by eliciting a brief history from the patient and performing basic readings (urine dip, blood pressure, ECGs and phlebotomy)
• Completing basic forms such as insurance claims, mortgage and benefit agency forms for GPs to sign
• Explain treatment procedures to patients
• Acting on behalf of the GP to liaise with outside agencies
• Monitoring the practice emails and respond
• Support the GP with immunisations/wound care
• Be involved in QOF
• Chase letters and results
• Maintain patient confidentiality

Job description
Job responsibilities

• Pay: Starting at 26,000
• Starting date: Waiting for right candidate- open
• Lightening the work-load burden on GPs
• Signpost and redirect people to other members of the MDT
• Arrange appointments, referrals, tests and follow-ups
• Preparing patients prior to going to see the GP by eliciting a brief history from the patient and performing basic readings (urine dip, blood pressure, ECGs and phlebotomy)
• Completing basic forms such as insurance claims, mortgage and benefit agency forms for GPs to sign
• Explain treatment procedures to patients
• Acting on behalf of the GP to liaise with outside agencies
• Monitoring the practice emails and respond
• Support the GP with immunisations/wound care
• Be involved in QOF
• Chase letters and results
• Maintain patient confidentiality

Person Specification
Qualifications
Essential

• GCSE grade 1-C in English and Maths (or equivalent)
• Completed the Care Certificate

Desirable

• GP Assistant Certificate Qualification

Experience
Essential

• Experience working with the general public
• Experience in administrative roles
• Experience working in a healthcare setting

Desirable

• Previous experience as a GPA
• Knowledge of the EMIS system

Person Specification
Qualifications
Essential

• GCSE grade 1-C in English and Maths (or equivalent)
• Completed the Care Certificate

Desirable

• GP Assistant Certificate Qualification

Experience
Essential

• Experience working with the general public
• Experience in administrative roles
• Experience working in a healthcare setting

Desirable

• Previous experience as a GPA
• Knowledge of the EMIS system

Skills Required