Job Description

Job Summary:

Duties will include Phlebotomy, Blood Pressure & ECGs, additional Clinical duties including B12 injections, Flu Vaccinations, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks, but also to assist medical personnel in the care of patients to include: Treatment and Preventative Care Screening and Patient Education As part of the Nursing Team, the Health Care Assistant will provide a service to patients of the practice working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific practice guidelines and protocols.. The post-holder will be responsible for performing duties as requested by the clinical team and administrative duties as deemed suitable by the Partners. Full training of the clinical system will be given prior to any patient contact. The role involves the use of the computer and keyboard along with the ability to organise and prioritise a varied workload.



To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Lead Practice Nurse so that these can be addressed. They will be required to wear a uniform and a name badge, which is supplied by the Practice, to act in a professional manner at all times and to adhere to the Practice policies, protocols and guidelines. Training Previous evidence of skills is essential, but further clinical system training will be provided in house initially. Accountability Although accountable to the Partners of the Practice through the Practice Manager as an employee, they are ultimately responsible for their own practice and must ensure that limitations are always acknowledged.



Full training will be provided for any clinical procedures. Administration Details of all patient contacts and procedures must be entered onto the computer, correctly and accurately. Details of stock control should be recorded legibly and records of instrument sterilisation etc maintained if necessary. They will participate in audits where appropriate.



Liaison and Communication As well as the Nursing Team, the Health Care Assistant will be required to work closely with Reception and will be expected to communicate and liaise with other members of the Surgery Team. They will communicate effectively with patients and carers and recognise patients needs for alternative communication and respond accordingly. Main Duties and Responsibilities Obtaining patient consent for any procedure undertaken Procedures/duties to include but not limited to: o Venipuncture in accordance with practice protocols Blood Pressure o ECGs o B12 injections o Flu Vaccinations o Dressings o Removal of Clips/Sutures o Diabetic Foot Checks o NHS Health Checks Maintaining accurate patient records on the medical system The correct labelling, packaging and storing of samples Ensuring samples are sent to the laboratory in a timely manner Chaperoning duties Working in conjunction with the Practice Nurse Vaccine /cold chain storage, monitoring and recording Ordering medical supplies when requested by clinicians Clearing, re-stocking treatment rooms Maintenance of surgical equipment Ensure clinical waste collection runs smoothly and full sharps bins are ready for collection Ordering and display of Health Promotional materials Any other delegated duties considered appropriate to the post Additional Duties Recording height, weight, urine and blood pressures of patients as required New Patient Health Checks To assist in seasonal projects as requested eg. Flu campaign Assisting doctors and nurses with minor surgical procedures as required.



Key Skills and Personal Characteristics An understanding, acceptance and adherence to the need for strict confidentiality An understanding and acceptance of ones capabilities and awareness of own limitations Ability to work without direct supervision and to determine own workload priorities Flexibility of working hours Excellent communication skills Health & Safety Adhere to the Practice Health & Safety Policy. To report accidents and untoward incidents in accordance with current legislation and Practice procedures. General Basic I.T. within the Practice Basic knowledge of the use of Word and Excel This will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works.



Other duties, of a similar nature and appropriate to the grade, may be assigned from time to time.