Job Description

Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. To manage and co-ordinate all aspects of practice functionality, motivating and managing staff and optimising efficiency. With an eye for continuous Quality Improvement and through innovative ways of working, lead the team in promoting Equality, Diversity & Inclusion, Safety, Health, Environment and Fire, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with HIW regulations. The Practice Manager will ensure that the practices physical and financial resources are managed and maintained for maximum effectiveness including maximising the practices financial resources.

The role includes:

Ensuring financial risks are recognised and that appropriate action is taken. Monitoring expenditure and identifying significant deviations from plan. Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required Maximising the practices income from the General Medical Services (or other) Contract, monitoring performance against planned outcomes and taking appropriate action to correct deviations. This will include ensuring all claims are submitted in good time and payment received.



Planning and management of QOF workload, delegation of areas of responsibility/duties to staff and doctor teams, monitoring progress and monthly reporting to Partners and ensuring plans are carried out and corrective action taken to maximise achievement. Ensuring that the practices allocation of NHS resources is fair and equitable at a local level. Presenting financial plans, monitoring information and reports to the partnership as required. Ensuring all financial records (practice accounts, bank accounts, payroll, superannuation, PAYE, NI etc) are up to date and accurate Ensuring all financial returns/submissions are accurate and submitted on time (HMRC, superannuation, CCG/CQRS/NHS England) Ensuring accounts data is submitted in good time to accountants for preparation of annual accounts, liaison with accountants.



Identifying problems with resources including premises and facilities and taking appropriate action. Controlling and storing resources according to requirements and specifications. Ensuring the maintenance of records of asset use and maintenance Ensuring that effective safeguards are in place to prevent fraud Manage income and expenditure systems (banking, petty cash, invoicing etc). Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Managing the recruitment process for the practice Establishing, reviewing and regularly updating s and Person Specifications Managing contracts for services i.e.



cleaning, gardening, window cleaning etc Leading change and continuous improvement initiatives Coordinating the reviewing and updating of all practice policies and procedures Coordinating and lead the compilation of practice reports and the practice development plan (PDP) Developing, implementing and embedding an efficient business resilience plan (BRP) Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners Ensuring the team reach QOF targets (supported by the nursing and administrative leads) and local contract targets. Coordinating the practice diary, ensuring meetings are scheduled appropriately Liaising at external meetings as required Marketing the practice appropriately The producing of practice newsletters on a quarterly basis Managing the Patient Participation Group Managing all complaints effectively Ensuring compliance with legislation and deal with disciplinary issues accordingly The management of the premises, including health and safety aspects such as risk assessments and mandatory training Managing the practice IT system, delegating staff to act as administrators. Ensuring compliance with IT security and IG Coordinating of all projects within the practice Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Maintaining the practice and NHS choices websites Deputise for the partners at internal and external meetings Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders Partake in audit as requested by the audit lead The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.