Job Description

Omniplex Derry is now recruiting a

General Staff Member.

The successful candidate will be responsible for all aspects of the cinema operation including efficient day-to-day control of all cinema activities.

Please only apply if over 18 years old, due to licensing restrictions we must adhere to

General Floor Staff are responsible for promoting effective visitor services. Typical work activities include:

BOX OFFICE

Ticket sales and other retail items Cash Handling Understand all ticket prices, discounts, promotional offers and other schemes Develop a sound product knowledge Ensure guidelines regarding age classification are followed at all times

FLOOR

Prior to a screening or event, collect and check tickets and deal with any customer enquiries; after a screening or event be available to assist customers at the exit and to check and tidy the auditorium Assist patrons to their seats and ensure customers with access requirements are supported to and from the cinema Advise visitors with specific access needs on cinema access, induction loops etc Monitor the auditorium for illegal use of filming equipment, smoking, unruly patrons, and health & safety issues, relaying any issues management immediately. Monitor the screening with regards to picture quality and sound levels, relaying any issues to the management immediately

CONCESSIONS

Have a good working knowledge of all products and up sell when possible Serve customers in the concessions area Replenish goods and undertake stock control between screenings or events Check-off deliveries diligently and accurately Ensure all daily operating tasks are carried out and recorded

GENERAL DUTIES

Demonstrate a positive, enthusiastic and flexible attitude towards visitors and employees, recognising the importance and benefits of effective team working Deal with enquiries courteously and competently, whilst offering a genuine welcome to all visitors - public, educational or corporate

KEY AREAS FOR TRAINING

Full training will be provided in the following key areas:

Cash Handling Digital Projection Health and Safety HR Software Policies and Standard Operating Procedures Reporting Stock Control Ticketing Software Fire Safety

KEY SKILLS FOR CINEMA General Staff

Personal qualities such as good problem solving, organisational, interpersonal and verbal communication skills are important. All candidates must be confident, commercially aware and capable of forming good relationships with a wide range of people. Good business and IT skills are also important.

Job Types: Part-Time

Benefits:

Flexible schedule Employee Discount
Schedule:

4-8 hour shift Holidays Monday to Friday Weekend availability
Experience:

Customer Service: 1 year (preferred)
Job Types: Part-time, Permanent

Pay: 10.00-12.21 per hour

Benefits:

Employee discount
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekend availability
Work Location: In person

Reference ID: DerryGeneralStaff2025