Job Description

Are you a German Speaking candidate? Are you a Reservations Consultant, with experience in Tour Operations? Or do you have a passion for Sales or Travel? Do you prefer dealing over the phone? Then this is for you! Offering great hours, competitive basic and excellent on target earnings, my client is a leading provider of luxury travel experiences.
The role in a nutshell;
This is an exciting opportunity to join a fast-growing luxury travel business at a pivotal moment of global expansion. As the company launch a number of pioneering products alongside their established luxury portfolio, they are looking for a commercially driven Reservations Sales Executive to help convert demand into revenue. Based within the Reservations team, you will be responsible for converting inbound enquiries into confirmed bookings, maximising sales opportunities, and delivering a high-touch luxury service to both direct guests and travel trade partners. You will act as a brand ambassador for all of the companies' brands.
Key Responsibilities;

• Converting inbound sales calls and booking enquiries into confirmed sales for both luxury brands
• Proactively selling across all the products/brands
• Achieving and exceeding individual sales targets and performance KPIs
• Identifying opportunities to upsell, cross-sell and maximise booking value
• Managing and servicing online bookings to ensure seamless conversion
• Responding to website enquiries with a strong focus on speed, accuracy and sales conversion
• Monitoring shared email inboxes and liaising with guests, travel agents, suppliers and internal teams
• Chasing outstanding payments to ensure timely revenue collection
• Maintaining exceptional product knowledge through regular in-house and external training

Key skills/experience required;

• Fluency in German (written and spoken) - essential
• Proven sales mindset with the ability to convert enquiries into revenue
• Previous travel sales experience
• Good working knowledge of a GDS system
• Experience using reservations or CRM/administration systems
• Strong commercial awareness and confidence in handling high-value bookings
• Previous experience within a luxury travel or premium brand environment

The Package;

• Fabulous brand
• Excellent fam trips
• Extensive training in Manchester
• Generous holiday entitlement and other benefits
• If you are based in Manchester this would be a hybrid role, but full flexibility for fully remote depending on candidates experience
• Great working hours and no WEEKENDS!

Interested?
Please follow the instructions to apply, attaching your CV. For any questions please contact Gemma on 01619236120 or

Skills Required