Job Description

Giorgio Armani Beauty Fragrance Expert



Giorgio Armani Beauty is more than makeup; it's a philosophy of perfecting natural beauty for everyone.



We believe in empowering individuals, regardless of identity or background, to express their confidence and achieve their most flawless selves.



Driven by a commitment to innovation, precision, and the art of subtle enhancement, we offer a world of sophisticated products and expert techniques, inspiring self-assurance, and the pursuit of timeless beauty for all.



Join us in shaping the future of beauty, where artistry meets science, and become a part of a brand that celebrates the power and individuality of every person.

Who we are looking for:

A Fragrance Enthusiast: You're passionate about all things Fragrance and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect Fragrance to help them feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are. A Trendsetter: Being active on social media, you're always on top of the latest fragrance and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the Giorgio Armani Beauty mission and values. You're passionate about our iconic brands and can't wait to represent them.

What you will be doing:

Fragrance Specialist

Creating Engaging Fragrance Experiences: ?Design and execute innovative, engaging fragrance events and animations that drive customer interest and excitement for Armani fragrance. Team Fragrance Leadership: ?Provide expert coaching and guidance to team members on all aspects of fragrance, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Fragrance Consultations: ?Serve as the go-to fragrance expert for customers, offering personalized recommendations to address individual needs.

Elevating Customer Experience

Delivering the Giorgio Armani Beauty?Experience: ?Consistently execute the Armani Beauty service model, ensuring a luxurious and personalized experience for every customer. Product Expertise and Storytelling: ?Confidently demonstrate products, immerse customers into Armani's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: ?Act as a Giorgio Armani Beauty Ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Staying Trend-Forward: ?Maintain a strong understanding of the latest skincare, make-up, and fragrance trends to provide expert advice and personalized recommendations.

Driving Retail Performance

Achieving Sales Targets: ?Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: ?Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: ?Inform new and existing customers about upcoming in-store events, promotions, and brand activations. Brand Advocacy: ?Passionately represent Armani Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines.

Operational Excellence

Teamwork and Training: ?Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: ?Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Maintaining Counter Standards: ?Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

Support and Development - Invest in Your Future with L'Oreal Luxe



We're committed to your growth and development. Here's how we'll support you every step of the way:



Comprehensive Onboarding: ?Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brands and culture. From day one, you'll become an integral part of the L'oreal Luxe community. Continuous Learning: ?Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, skincare, makeup, and fragrance. Immersive Brand Experience: ?Connect with the wider L'oreal Luxe Community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brands and values. Exclusive Product Previews: ?Get hands-on with the latest innovations and trendsetting products at regular training events, staying ahead of the curve. On-Demand Learning Resources: ?Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships. Career Growth Opportunities: ?Collaborate with your Counter Manager, Area Manager, and Education team to chart your career path and unlock your full potential within L'Oreal Luxe.

Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oreal



Join L'Oreal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:

Competitive Compensation: ?Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: ?Enjoy access to an incredible selection of products from over 35 renowned L'Oreal brands at our exclusive staff shop. Generous Time Off: ?Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: ?Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program: ?Share the L'Oreal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: ?Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oreal for the Future initiatives. #Beautythatmovestheworld

At L'Oreal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oreal.