Job Description

About the Role

We are seeking an experienced and highly skilled Installation Manager to oversee and develop our glazing installation operations within the business. This leadership role is central to ensuring that all window, door, and glazing installations are delivered safely, efficiently, and to exceptional quality standards.

The successful candidate will combine strong managerial and leadership capabilities with hands-on technical understanding of structural glazing aluminium products. The Installations Manager will need to ensure teams are motivated, projects are well-coordinated, and all administrative and compliance requirements are met.

Who are we?

An exciting opportunity to Join the sister company of Plus Rooms, London's leading residential design and build company with decades of experience in providing professional home extensions. We specialise in the installation of structural glazing & aluminium products for high-end home extensions. We are committed to providing a high standard of service.

Key Responsibilities

Surveying, installing and remedials

Surveying a wide range structural and aluminium glazing projects Working closely with architects, building contractors and project managers to design and deliver high quality installations Ability to lead and oversee all forms of glazing installations Undertake complex and technical remedial works

Leadership & Team Management

Lead, mentor, and support installation teams across multiple projects, fostering a positive and accountable work culture. Contribute to workforce planning, including training, performance reviews, and daily supervision of installers and subcontractors. Conduct regular team meetings and toolbox talks to communicate priorities, performance expectations, and safety updates. Promote continuous improvement by identifying skill gaps and developing training plans for installers and supervisors. Act as a visible and approachable leader on-site and in the office, setting high standards for professionalism, efficiency, and quality.

Operational Management & Scheduling

Plan, coordinate, and manage day-to-day installation activities across multiple projects. Develop and maintain installation schedules, ensuring resources, materials, and labour are efficiently allocated. Liaise closely with the fabrication, logistics, and project management teams to ensure seamless workflow from production to installation. Proactively identify potential delays, material shortages, or manpower issues and implement effective solutions.

Quality, Compliance & Safety

Ensure all installations meet company and regulatory standards, including Building Regulations and relevant H&S legislation. Conduct routine site inspections, quality checks, and post-installation reviews. Prepare and maintain accurate documentation, including risk assessments, method statements, inspection reports, and installation records. Take ownership of health and safety culture, ensuring all team members adhere to best practices and site protocols.

Client & Stakeholder Management

Act as the main point of contact for clients during the installation phase, always ensuring clear communication and professional representation. Address and resolve on-site challenges or client concerns promptly and professionally. Build long-term client relationships by maintaining a reputation for reliability, quality, and integrity.

Administrative & Reporting Duties

Maintain an up-to-date installation diary, scheduling system, and job tracker. Review and sign off all installation documentation, including completion certificates and snag reports. Support the continuous development of company processes, installation manuals, and quality systems.

Key Requirements:

Proven experience within the Glazing industry (minimum x10 years exp in glazing installation or a technical role within the industry). Minimum 3 years in a managerial role within the glazing industry. Hands-on experience is essential. For example, undertaking surveying activities, ordering for jobs, remedial works as well as undertaking and leading the installations. In-depth knowledge of structural glazing & aluminium systems, installation techniques, and glazing regulations. Knowledge of products from Smart & Cortizo Systems essential. Strong leadership skills, capable of inspiring teams and maintaining high morale under pressure Experience with risk assessments, H&S compliance, and quality assurance documentation. Excellent organisational and time-management abilities, with proven experience handling multiple concurrent projects. Strong communication skills, both verbal and written, with the ability to liaise professionally at all levels. A proactive, solution-oriented mindset with attention to detail and accountability. Proficiency in Microsoft Office e.g. Excel, Outlook, project scheduling tools. Full UK driving licence required (company vehicle provided).

What We Offer:

Salary:

Competitive salary 60k - 70k per annum, dependent on experience

Location:

Attend our client's sites throughout Greater London and our showroom offices in NW6

Benefits:

25 days annual leave (5 to be taken at Christmas). Company vehicle, fuel allowance, and business expenses. Pension scheme and additional benefits. Career progression opportunities within a growing business. Collaborative Culture: Work with experienced professionals who are committed to excellence and innovation in the property sector. Bi-annual Staff Events: Socialise with the wider team

Why Join Us?

This is a genuine leadership opportunity for someone who takes pride in developing teams, driving operational excellence, and delivering premium-quality installations. You'll play a pivotal role in shaping the company's reputation and success within the UK market.

Apply today and bring your leadership, technical knowledge, and organisational expertise to a company that values craftsmanship, quality, and teamwork.

Job Types: Full-time, Permanent

Pay: 60,000.00-70,000.00 per year

Benefits:

Company car Company events Company pension
Application question(s):

Team Management Experience
1. Team Management Experience:
Please describe your experience managing installation teams.
How many installers or subcontractors have you supervised, and what types of projects (residential, commercial, large-scale) have you managed?
Please describe your experience managing installation teams.
How many installers or subcontractors have you supervised, and what types of projects (residential, commercial, large-scale) have you managed?

2. Technical Expertise
What experience do you have with aluminium and structural glazing systems?
Please list the main product types you've worked with (e.g. bi-folds, glass roofs, roof lights, patio doors).

3. Quality Control Management
Talk us through how you embed quality control into your installation process from start to finish -- from pre-site preparation through to client handover.
What measurable systems or inspection frameworks do you use, and how do you deal with repeat quality issues or underperforming installers?

4. Snagging & Client Relations
Describe a project where snagging or customer dissatisfaction posed a serious risk to timelines or reputation.
How did you investigate the cause, communicate with the client, and implement both immediate and long-term corrective actions?

5. Client & Stakeholder Communication
How do you manage communication between clients, site teams, and internal departments to ensure smooth coordination and high customer satisfaction?

6. Scheduling & Coordination Admin
What tools, systems, or processes do you use to plan, schedule, and monitor installation projects to ensure efficiency and on-time completion?

Work authorisation:

United Kingdom (required)
Work Location: On the road