Job Description

:

Global Claims Practice Leader - Energy Transition

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London or Germany


At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyse deeper. Dream bigger.


Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As Global Claims Practice Leader, you will collaborate closely with the Energy Transition, GCUO and Underwriting teams, and also fellow Practice Leaders, playing a pivotal role on some of the most complex claims as well as working with the team to analyze the wider portfolio and share trends and lessons learned.

You will be part of the Claims Practice Community, sharing insights and experiences across products and geographies. The role also involves close working with key stakeholders including the local Underwriting Managers for Energy Transition, the Actuarial team and Claims Management.

You will be based preferably in the UK or Germany, however we are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working.

What

you'll be doing

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What will your essential responsibilities include?

Globally monitoring a portfolio of the largest and most complex losses and potential exposures in Energy Transition, to promote best claim handling practices and ensure compliance with early warning and large loss protocols. Providing insights into watchlist developments and emerging risks & trends. Be the technical expertise point of reference for our regional teams handling Energy Transition claims, collaborating with those teams on the handling of the largest losses and also working with them in monitoring the entire portfolio, to identify and share trends and lessons learned. Large Loss Governance: Ensuring that across the portfolio, claims handling is compliant with the Large Loss Framework with active participation and leadership in roundtable and watchlist review meetings. Driving accurate and timely reserving of our largest ET claims. Act as a main stakeholder to the Energy transition leads in other functions. Act as a Strategic Business Partner to the Energy Transition Team, GCUO Energy and Regional CUOs for Energy as well as the Regional Claims Teams in accurate reporting of large claims and emerging trends. Collaborating with Country Claims Managers and Claims Handlers on processes related to coverage analysis, investigation, evaluation, reserving and resolution of claims in accordance with Global Claims guidelines, service standards and regulations. Create and lead an Energy Transition Claims community to connect and energize the team, encourage sharing of knowledge and learnings and also facilitate training. Engaging with other Practice leaders within the Global Practice community to ensure consistent support, input and collaboration. Build and maintain an external network/panel of Experts ( Adjusters/Forensic accountants etc) that can work on AXA XL claims across the Globe and also provide value added services to us (such as internal training). Assessing potential high severity claims and difficult issues across multiple jurisdictions including determining case strategies and action plans with the Claims Handlers / Managers & The Practice In conjunction with the Claims Managers, serving as a strategic business partner to and collaborator with the local Underwriting Managers for Energy Transition and the dedicated reserving actuaries as well as other key stakeholders; providing critical post-loss analysis, wording guidance and feedback. Be the focal point for the development of ET Claims Lessons Learned, Claims Data and Trends analysis, ensuring this key information shared with all relevant stakeholders within and outside claims.


You will report to the Global Claims Practice Leader, Property Construction & Energy.

What

you'll bring

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We're looking for someone who has these abilities and skills:

Claims Experience: significant exposure in Energy Transition (solar, wind, bioenergy, etc.)- including experience handling complex claims. Specialized product-specific experience required as well as good working knowledge of litigation management and pertinent regulatory issues. Legal & Regulatory Knowledge: Knowledge of multi-jurisdictional insurance coverage law and claim regulations. Market knowledge: A good knowledge of Americas, UK &Lloyds, APAC & Europe market dynamics, processes, and systems. Customer Focus: High dedication to customer service including professionalism and diplomacy in broker and insured relations. Excellent Collaborator: Ability to develop and maintain productive working relationships with claims handlers and managers as well as insureds, brokers, underwriters and legal counsel. Providing guidance and seeking input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team. Supportive of colleagues/emerging talent: Providing support, encouragement and training to colleagues as required. Excellent Communicator: Excellent verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities. Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills and AXA XL claims capabilities. Fluent in English and desirable another European Language such as French or German.

What we offer

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Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another -- and our business -- to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter


Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

Valuing nature:

How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.

Addressing climate change:

The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

Integrating ESG:

All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

AXA Hearts in Action

: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.


For more information, please see axaxl.com/sustainability.

Who

we

are

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AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com