Job Description

Shape the Future of Digital at Medik8

At Medik8, we're redefining what digital excellence looks like in the skincare space. As a fast-growing brand with ambitious global expansion plans, we're entering a pivotal phase - and we're looking for a strategic, hands-on Global Head of Digital to lead this next chapter.


This is not a business-as-usual role. We're looking for someone who can transform - not just operate - our digital capability. From evolving the team structure and digital operating model to optimising performance and driving innovation, this role will be central to accelerating our digital maturity and unlocking the full potential of our D2C proposition.


You'll lead a brilliant in-house team and collaborate cross-functionally across the business - from C-Suite to junior teams, from ecommerce and tech through to finance and legal - influencing, aligning, and delivering outcomes that drive meaningful impact.

What you'll be doing

Digital Transformation & Operating Model

Lead the digital transformation of our business -- establishing a future-fit operating model, refining our ways of working, and enabling the digital team and wider business to move with speed, clarity, and agility.

Vision & Strategy

Define and deliver a bold, scalable digital strategy that supports double-digit D2C growth and world-class customer experiences across our UK, US, and international markets.

Website Experience & Innovation

Own and elevate our flagship website experience - leading improvements in UX, functionality, and performance while keeping us ahead of emerging digital and beauty trends.

Stakeholder Engagement

Work closely with a wide set of stakeholders (Brand, Legal, Finance, Data, Regional Ecomm, etc.) to ensure alignment and successful execution of the digital roadmap.

Digital Roadmap Delivery

Shape and drive the global digital roadmap - prioritising work, removing blockers, and ensuring delivery of key digital projects and initiatives ahead of peak moments like BFCM.

Data & Performance

Establish clear KPIs and a robust reporting framework to monitor progress, track ROI, and inform continuous optimisation.

Platform Operations & Tech Governance

Ensure our digital platforms are reliable, secure, and accessible (WCAG 2.2 AA), with best-practice governance in place across the ecosystem.

Team & Agency Leadership

Inspire, coach, and grow a high-performing internal digital team, while managing and extracting value from external partners.

Tech & Vendor Management

Lead the selection, implementation, and optimisation of tech tools and platforms (including Shopify and Atlassian), and oversee all contract and change control processes.

Budget Management

Own the digital budget - ensuring investment decisions are strategic, data-led, and aligned to wider commercial goals.

What you will bring

Proven experience leading digital transformation in a high-growth, product-focused business Strong background in digital product management, UX strategy, and ecommerce operations Experience managing large-scale roadmaps, platform migrations or re-architecture projects Commercially savvy with a strong command of data and performance metrics Excellent communication skills and the ability to influence at all levels (including C-Suite) A hands-on, collaborative mindset with a test-and-learn approach Familiarity with Shopify and Atlassian tools; Bloomreach experience is a bonus Up-to-date knowledge of digital compliance, governance, and accessibility standards Demonstrated ability to build, lead, and develop high-performing digital teams

About us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.





Our mission is to

simplify the route to great skin

through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It's just who we are!



Some of the perks of being part of the Medik8 team include:

25 days holiday + bank holidays Flexible & Hybrid working Private Medical Insurance + Mental Health support Employee Assistance Program (EAP) Annual Performance Bonus Long Service Awards 75% discount + Annual Product Allowance Flexible Career opportunities Up-skilling support + regular Lunch & Learns 2 Volunteering days per year Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.



At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We're committed to advancing equal opportunities and we're dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.



Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!