Job Description

Contract Type: Permanent
The Opportunity
As Lead Parcel Manager, you'll take ownership of our parcel carrier relationships and performance across EMEA. You'll be accountable for daily domestic and international inbound and outbound distribution and support strategic initiatives to optimise cost, service, and sustainability, using data as your compass. From analysing carrier performance and forecasting volumes to identifying trends and driving continuous improvement, your ability to interpret and act on data will be critical to success.
What You Will Be Doing

• Deliver the EMEA parcel distribution and strategy, ensuring alignment with business goals and customer expectations
• Utilise data to monitor, analyse, and improve carrier performance, service levels, cost efficiency, and environmental impact
• Build, develop and maintain strong relationships with globally dispersed parcel carriers and other stakeholders
• Drive tendering processes, contract negotiations, service level agreements, and performance reviews
• Collaborate with cross-functional teams including Supply Chain, Tech, Customer Experience, Finance, Procurement, Legal, and ESG
• Identify and implement opportunities for innovation and automation in parcel operations
• Provide regular reporting and insights to senior leadership

What You'll Bring

• Proven experience in parcel or carrier management within a complex, multi-country environment
• Strong analytical skills with a track record of using data to drive decisions and improvements
• Comfortable working with large datasets, dashboards, and performance metrics
• Excellent stakeholder management and communication skills
• Strategic thinker with a hands-on approach to problem-solving
• Solid knowledge of customs processes and cross-border procedures
• Experience with logistics systems (eg. Metapack), BI tools, or transport management systems is a advantageous
• Availability to travel regularly to Corby HQ and to EU Distribution Centres

We Are RS
We've been solving industry problems for over 80 years. We turn the 'what ifs' into the 'why nots', the impossible into the possible.
Our purpose? Making amazing happen for a better world.
We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we're a trusted partner to the world's leading industries.
We're looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.
Rewards
Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.
Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our value

Ready to Make Amazing Happen?
Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.
Apply now and make RS a part of your journey.
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Skills Required