Job Description

Overview

We are seeking an experienced Global Sourcing Lead with a deep understanding of Integrated Facilities Management (IFM) services to join our team. The ideal candidate will possess comprehensive knowledge of the IFM landscape, including hard and soft services, workplace experience management, and emerging technologies in facility management. This role requires a strategic thinker who can leverage their expertise in IFM to drive innovative sourcing solutions, optimize service delivery, and create value for our clients across a wide range of facility management functions.

Role/Responsibilities:

Strategic Sourcing and Procurement:

Develop and implement sourcing strategies aligned with client requirements across Work Place Management service lines Lead negotiations, deliver savings targets, and manage S&P targets for the client account Conduct RFP management, bid analysis, and provide recommendations, with emphasis on FM-related contracts Optimize supplier portfolios to enhance service quality and cost-effectiveness

Client Relationship and Service Delivery:

Represent JLL S&P in client/account meetings and forums Produce monthly and QBR reports, including service performance, savings delivery, and project plans Manage supplier relationships and conduct regular performance reviews Support client surveys and report on results and improvement actions

Operational Management:

Manage account resources and coordinate with Account Director, Facilities Managers, and client contacts Maintain accurate supplier details, contracts, and framework relationships Ensure compliance with S&P policies, industry standards, and country-specific practices Oversee supplier qualification and onboarding processes

Strategic Initiatives:

Support transformation activities, including audits and reports Engage in training and knowledge sharing of JLL S&P Strategic Sourcing activities Develop and manage ESG strategy for the account, including sustainable practices Provide transition support for account activities as needed

Performance Tracking and Compliance:

Monitor and report on KPIs, strategic sourcing activity, and supplier performance Ensure adherence to compliance and risk management requirements in contracts Utilize appropriate procurement platforms and systems for reporting and management Implement best practices in service delivery and continuous improvement

Required Skills and Competencies:

Global FM Procurement Experience required

- Ideally, candidates should have global facilities management procurement experience, though strong EMEA experience with readiness for the next career step will be considered Previous managerial experience is essential, as the role involves managing regional Account Sourcing Managers Must have substantial previous facilities management experience Commercially astute with proven contract negotiation skills and ability to work effectively with supply chain data teams Strategic leadership and organisational awareness, with solid experience in a leading procurement role and ability to develop EMEA strategic relationships with multi-national suppliers Strong project, financial, and resource management skills, complemented by excellent numerical and commercial acumen Outstanding communication and interpersonal skills, including negotiation, influencing, and team-working abilities, with strong written and verbal English language proficiency Comprehensive expertise in Facilities Management, including: + Deep understanding of FM services, supplier environments, and industry best practices
+ Proven track record in managing complex FM contracts and service level agreements
+ Knowledge of sustainable and innovative FM solutions to drive operational efficiency
Extensive experience in sourcing procedures and supplier management across the EMEA region, with a focus on Facilities Management-related goods and services Analytical thinking and sound judgment, coupled with creativity and innovation in problem-solving and approach to work Personal effectiveness and self-management, with the ability to build and maintain professional relationships Proficiency in Microsoft Office tools and relevant technical skills for procurement and FM operations analysis

What We Offer:

Competitive base salary Private Medical Insurance Flexible work arrangements (hybrid work option 3 days from the office) Enhanced pension scheme Ranked #13 in the UK Best Employers index by the Financial Times Electric Car Scheme * Great opportunities for long-term career progression