Job Description

Job Category: Investigations
:
Global Security protects the firm's employees and assets throughout the world. This mission is executed through the implementation of technology, best-in-class talent, and client collaboration. As a part of Global Security, Global Workforce Screening is responsible for conducting the Firm's screening processes in order to ensure a safe and secure working environment and to guard against the potential liability to the Firm's employees, customers, facilities, assets and reputation.
As a Global Workforce Services Business Support and Project Analyst in Global Workforce Services department you will provide analytical, administrative, and project support, reporting to the GWS EMEA Business Strategy, Project Management, and Experience Lead. The role involves managing the team's Book of Work and tracking change management, including document control and versioning. It includes assisting in the creation of business cases, project charters, and post-implementation reviews, utilizing project management tools like PEGA, MS Project, and Jira. Additionally, the analyst will support candidates, employees, and contractors through the screening process, ensuring optimal system alignment and experience improvement. Overall, the position requires a focus on enhancing project and experience support within the organization.
Job Responsibilities

• Develop and maintain reporting systems, including dashboards for tracking key metrics.
• Support budget tracking, invoicing, and financial reporting activities.
• Prepare documentation and metrics required for control reviews.
• Maintain document control and versioning for essential documents.
• Assist with Book of Work Management by coordinating daily reviews and tracking change and document management items.
• Prepare status reports on a weekly, monthly, and quarterly basis as needed.
• Help prepare business cases, project charters, and conduct post-implementation reviews.
• Use project management tools such as PEGA, MS Project, and Jira to monitor activities and performance.
• Provide guidance to candidates, employees, and contractors navigating the screening process across the EMEA region (35+ countries).
• Collect information and complete screening data entry for senior employees, working closely with executive assistants.
• Test vendor systems to ensure optimal candidate experience and alignment with requirements, supporting continuous improvement for users and stakeholders.

Required qualifications, skills and capabilities

• Experience in project management tools (e.g., PEGA, MS Project, Jira) and MS Office applications (Excel, Word, PowerPoint)
• Experience in automation tools (e.g. Alteryx, Tableau)
• Strong analytical and organizational skills and detail orientated
• Self-starter and able to research independently
• Basic understanding of legal and regulatory themes such as GDPR in the EMEA region
• Excellent communication and coordination abilities

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

Skills Required