Job Description

About the role

The position is based on a 37-hour week, including early mornings, evenings and weekends, worked on a rota basis; however, flexibility will be essential, particularly over the summer months and leading up to and during competitions and large society events or to meet the needs of the business.


Current shift pattern


Monday - Thursday & Sunday (06:45/05:45 - 14:45/13:45) depending on the day.


The Golf Assistant is to undertake general supervision of the Golf Course Club house facility and areas of golf course on a daily basis under the management of the Golf Course Leisure Manager to ensure that the site is well kept throughout the golfing season, helping to deliver a high quality experience for all members, visitors and societies.


The role is a vital part of a small but dedicated team which strives to deliver a high quality golf course and service to its customers. The role is a front of house, operational position with customer services at the core, but additional administration duties are also required as part of the role.


What will you be doing?

Key Roles and Responsibilities include;

Supervising the operation of the facility ensuring that duties and activities are carried out in accordance with the facilities Normal Operating Procedures and Emergency Action Plans. Ensuring the security of the building (including opening and locking up duties) and safeguarding of the property of the Council. Comply with the Councils Health and Safety Policy. To help ensure compliance with Health and Safety and other mandatory guidelines and legislation. Cover reception duties, cashing up and accounting of all monies received in accordance with the Councils Financial Rules. Ensure the building and surrounding area is clean and tidy throughout the shift undertaking any additional work as required by the Leisure Manager. Undertake bookings as required liaising with Catering team ensuring all bookings/arrangements are communication efficiently. The carrying out of all cleaning tasks, both internal and external as per the facilities cleaning procedures and maintain cleaning stores in accordance with COSHH regulations and general housekeeping standards. Support and supervision of a retail golf shop, selling all the golf essentials and top brands, ensuring high quality customer satisfaction is met at all times.

About you

As a Golf Assistant you will be responsible for producing excellent standards of customer service and quality of work to help deliver any excellent golf course and facility, admired by both club members and pay and play customers in the surrounding area and further afield.


Successful applicants will be willing to work early mornings, evenings and weekends on a weekly basis and be willing to undertake any relevant training.


Knowledge of golf or an interest in golf is desirable but not essential, with the right candidate having a passion for working in the leisure industry being important.


Successful applicants will show drive, innovation and flexibility, which will be vital in helping Priors Hall Golf Course grow and develop in the future.


About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:


Customer-focused

Respectful

Efficient

Supportive

Trustworthy


Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.


Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).


Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)


Our benefits

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.



You'll find that we have a wide range of careers that may be more surprising than you think!


Why choose us?


We offer a vibrant working environment with:

a competitive salary a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection. lots of opportunities to develop your skills, knowledge and potential in a large unitary council generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.


We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.