Job Description

Job Req ID:46821
Posting Date:03/07/25
Function:ESN Governance Assurance
Location:London, Bristol, Birmingham or Manchester
Why this job matters
The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world. and BT is proud to the official supplier providing mission critical and trusted communications for Britain's Emergency Services. The ESN will replace the existing Airwave network and building upon on EE's existing 4G network and to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users.
To achieve all of this, it is vital that we are strategically outward looking across our eco-system (BT, our customer and our partners) to assure for the ESN, the Authority and BT. This role will assure our business, horizon mapping and dot joining across our eco system, building strong governance and assurance processes, working closely with the senior leadership team. The role will strategically communicate the future risks we face as a business to executive level and operate appropriate levels of assurance and governance. The Governance and Assurance Senior Manager is at the heart of this assurance activity, working across the ESN ecosystem to keep BT Business safe and enable its objectives, be trusted by customers and connect for good.
The successful candidate will be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV).
What you'll be doing

• Strategically defining, implementing, operating, and continuously improving the ESN 'top risks' governance model, including leading and owning regular executive assurance reviews
• Leads proactive emerging risk identification across BT Group, Authority and supplier eco system. In instances of control failure/compliance breach, conducts root cause analysis, providing expert advice on mitigation strategies and remediation plans
• Inclusively collaborates and creates partnerships with senior executives and SME's to gather feedback from partner / customer issues, synthesizing and validating that information to understand business drivers, concerns, and future plans to proactively identify and prioritise top risks
• Owns and delivers exceptional E2E BCM & DR compliance to the BT ESN contractual obligations. Discharges accountability for ESN's business continuity measures through owning and delivering an assurance programme. Covering BCDR plans, testing and crisis management
• Own the engagement with the Authority and other supplier BCM/DR teams. Lead investigations relating to ESN, coordinating significant investigations and critical event responses with law enforcement and other agencies

The skills you'll need
Internal Control Management
Operational Excellence
Stakeholder Management
Risk Management
Inclusive Leadership
What we would like to see on your CV

• Experience in building and executing an 'future risks' strategy and governance in government bodies or large corporations
• Extensive experience building collaborative relationships and engaging regularly with senior leaders to define emerging risks across the eco-system, with a close eye on the uncontrollable, joining the dots
• Experience developing and operating internal controls, assurance and mitigation plans
• Significant experience working in, or with, an audit and assurance function
• Experience of developing and implementing a Business Continuity Management framework. Good commercial awareness and understanding of drivers of performance

Benefits
At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 15% on target annual bonus
• Private Healthcare for self & family
• Company car or 5,500 cash alternative
• X4 Salary Life Assurance
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer's leave
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV package
• Access to 100's of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.