Job Description

Company Description

Our Vision:

Improving the health, wellbeing and lives of all our patients

Our Mission:

Our vision will be achieved by us continuing to listen, educate, empower and enable our patients to have choice and control over their health and wellbeing - they are at the heart of everything we do.

Our approach is inclusive, innovative and informed by the latest scientific knowledge and research, as well as using our clinical expertise and experience to deliver the best personalised care.

We are leading the way in research and education; we ensure women with hormonal changes are supported and informed.

Our individualised approach ensures the optimal treatment options are available and our patients are central to all decision-making processes.

Position

The Governance Facilitator is a key member of the Governance Team, supporting high standards of governance, compliance, and continuous improvement. This role provides guidance, administration, and reporting to ensure the organisation meets regulatory standards, internal policies, and best practice frameworks.

Requirements

Governance & Compliance

Support compliance with Newson Clinic policies, procedures, and regulatory frameworks, including the CQC Single Assessment Framework. Serve as a point of contact for governance matters, providing advice and guidance to staff and senior clinicians. Maintain and manage clinician governance records, including onboarding, performance reviews, and training compliance. Support external inspections and ensure timely escalation of any issues.

Policy & Document Management

Oversee policy management on FPM: upload new policies, archive outdated versions, and monitor staff completion. Maintain Governance Portal records, ensuring information is up-to-date and accurate. Extract and collate data for reports and audit purposes, escalating issues as required. Support the audit plan and continuous improvement of governance processes.

Meetings, Reporting & Communication

Provide administrative support for governance meetings: circulate agendas, minute meetings, maintain action logs, and follow up on outstanding items. Prepare routine and ad-hoc reports for internal and external stakeholders. Facilitate clear communication of governance objectives, projects, and compliance requirements across the organisation.

Quality Improvement

Identify opportunities to enhance governance processes, ensuring lessons learned inform continuous improvement. Work collaboratively with senior clinicians and department heads to embed a culture of compliance and quality.
The above list of responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Essential Qualifications & Experience

Educated to degree or diploma level, or equivalent experience. Experience in compliance, regulatory, or governance roles. Knowledge of regulatory frameworks (CQC standards) and governance best practice. Experience in auditing or quality improvement desirable. Proficient in IT systems (Word, Excel, PowerPoint, databases). Strong administration, record-keeping, and reporting skills.

Key Skills & Attributes

Strong interpersonal and communication skills, able to work collaboratively at all levels. Highly organised with attention to detail and ability to manage multiple priorities. Logical, methodical, and proactive problem solver. Flexible, adaptable, and willing to support team needs. Discreet and professional, maintaining confidentiality at all times. Committed to continuous professional development.

Analytical & Personal Competencies

Ability to collate, review, and interpret information from multiple sources. Able to identify improvements, support informed decision-making, and enhance governance processes. Capable of working independently, managing workloads, and meeting deadlines effectively.
Other information

Job Type

Permanent, Full-Time.

Location

Working on a hybrid-basis, hours are to be performed at our office in the centre of Stratford-upon-Avon with the option to work remotely up to two days a week following a successful probationary period.

Schedule

37.5 hours per week to be performed Monday to Friday between the hours of 09:00 to 17:00 with a 30-minute unpaid break for lunch

Benefits

In addition to a competitive salary, we offer a wide range of benefits including:

Employee assistance program. Retail discounts and cashback portal. 25 days leave plus bank holidays (prorated). Eye test vouchers. Free access to our balance+ app.

After qualifying period:

Discounted appointments. 6% employer pension contribution. 750 benefit pot (Private Medical Insurance, Health Care Cash Plan, Gym Memberships, Technology Vouchers, Dental Insurance). Enhanced family leave including study leave, foster care leave, and enhanced maternity/paternity pay.

Close Date

Wednesday 5th November 2025 - We reserve the right to close this advertisement early if a high volume of suitable applications are received.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Work Location: Hybrid remote in Stratford-upon-Avon CV37 6YX