Job Description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Government Tactical Account Manager


Located: Field based - London

Package: Competitive salary, commission, car and company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.



Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about

Ricoh Today

What you will be doing


To respond to and create high value PSE opportunities and take full ownership of driving the sales engagement. Interact with other departments within Ricoh to support the success including the Sales Regions, SME's and Bid Team. Engage existing and new clients to help influence and increase Ricoh's success into these accounts and develop new cyber lines of business opportunities within the Ricoh PSE customer base.


To be responsible for ensuring all business wins are contracted to a high standard and proactively to maximise Ricoh's opportunity of securing future business and in addition take ownership of the end to end contract cycle of being pitched to implementation ensuring this is carried out efficiently and effectively.



To work collaboratively with the National Accounts team in the engagement with customers; ensuring all Direct Award opportunities within the Public Sector Enterprise space are developed and driven across government high value customers to maximise our opportunity of securing the future relationship; profit and growth within a customer account.



To be responsible for maintaining accurate customer profile records of all activity that could contribute to the government strategic accounts team securing an insitu, Direct Award or Tender through having up to date information, knowledge and insights recorded.



To be responsible for ensuring where an opportunity arises within an existing contract a direct award is implemented the customer is assigned the correct levels of Technical Assistance, Pre-Sales Support and Pricing to ensure they receive a positive experience through effective support and service being provided.



To be responsible for maintaining accurate Sales Forecast and pipeline data to enable the Ricoh Management Team to effectively track sales against budget.



To be responsible for using the companies CRM system to record and demonstrate sales related activity and opportunity generation to ensure monthly and weekly activity can be reviewed.



To manage the OSB opportunity Pipeline and report accurately back to management in order to help with decision making around our strategy, focus and prioritization of activity that needs to be carried out in order to maximise opportunities, drive growth with the greatest return on investment.



To be responsible for targeting high value accounts in Health Universities and Councils and identifying opportunities to drive forward Direct Awardsto ultimately avoid where possible a customer going to tender.



To be responsible for interacting and building positive relationships with our high value customers working in alignment with the rest of the National Accounts team and ensuring Ricoh's brand is presented exceptionally helping to position Ricoh in a strongly for future business within customer accounts.




To work with the customer aligned with the national accounts to team to understand their business requirements and work strategically to support and enable their longer term vision through tailored Ricoh offerings via a direct award which encompass and fit together the customer requirements and Ricoh's portfolio of products and services.


You will ideally have


Understanding of a procurement Process in relation to direct awards Public Sector Sales Experience Experience of driving and managing direct awards. Extensive experience and knowledge of all Government Frameworks Experience in other lines of business within Ricoh's portfolio of services and products Proven presentation experience Experience in the use of Microsoft Office Products such as word and excel Proven experience in Account Management Confident approach to selling Time management and planning skills Focused on achieving targets Self-Motivated and flexible team worker able to work under pressure Good numeracy skills with commercial acumen Experience of following internal process and completing company required updating and management of CRM systems Proactive approach

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect


We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.

In return for your commitment, we can offer you:

Flexible and hybrid working in line with role requirements An inclusive workplace Excellent package with solid basic, strong bonus and company benefits including: + A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
+ Flexible retirement plan
+ Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
+ Company car / car allowance (role-specific), cycle to work scheme
Career development and life-long learning opportunities Opportunity to join a global company

Life at Ricoh:

Ricoh's Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.



For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.



By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.




We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.



Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.



To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.





Click here to learn more about life at Ricoh.





FUNCTION###

Sales and Consulting

LOCATION###

London

CONTRACT TYPE###

Permanent

CLOSING DATE###

19-Sep-2025