Job Description

Locations:

Wetherby Surgery & Bramham Medical Centre

Driving Licence Essential

Are you an organised, friendly, and proactive individual with a passion for delivering outstanding service? We're looking for a

Medical Receptionist

to join our dedicated team and help us provide exceptional care and support to our patients across two sites.

In this vital role, you'll be at the heart of our patient experience, ensuring every interaction -- whether in person, by phone, or through correspondence -- is handled with professionalism, efficiency, and compassion.

Key Responsibilities

Deliver a

confidential, timely, and effective

response to incoming phone calls -- including booking appointments, arranging home visits, and handling general enquiries. Manage and process incoming mail accurately and efficiently. Action task messages promptly, such as contacting patients, processing medication requests, handling pathology results, and coordinating district nurse referrals. Manage the

registration of new patients

, ensuring a smooth and welcoming experience. Support the

movement and processing of patient information

, such as printing and preparing forms, sick notes, and letters. Provide flexible administrative support to ensure excellence in patient care across all areas of the Practice.

Requirements

You'll have

proven customer service experience

and a

strong IT skill set

-- both are essential for this role. You'll be able to manage multiple priorities in a busy environment while maintaining attention to detail and confidentiality. A

full driving licence

is essential, as the role will involve working across both our Wetherby and Bramham sites.
Join us in making a real difference to our patients' experience every day.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Expected hours: No more than 38 per week

Benefits:

Free parking On-site parking
Work Location: In person