Job Description

HOURS

MONDAY 13:00-18:00

TUESDAY 08:30-14:00

WEDNESDAY 08:30-13:00

THURSDAY 8:30-13:30

Responsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers

-Care Navigation- asking questions and making decisions to direct the patient to the appropriate professional
- Perform data entry and maintain accurate records
- Assist with administrative tasks such as filing, photocopying, emailing and scanning documents
- Schedule appointments and manage calendars
- Handle incoming and outgoing mail and packages
- Maintain office supplies inventory and place orders when necessary
- Provide general support to patients, clients, and staff

Skills:
- Proficient in computerized systems and software, including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
- Strong data entry skills with attention to detail and accuracy
- Excellent phone etiquette and communication skills
- Organizational skills to manage multiple tasks and prioritize accordingly
- Previous experience in a medical administrative or clerical role is preferred

If you are organized, detail-oriented, and have excellent communication skills, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 20 per week

Benefits:

Company pension
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative : 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 28/05/2025
Reference ID: DHC1025