Job Description

Company Overview

Come and join our welcoming GP Surgery, Pine Street Medical Practice, based in Islington and situated within the Finsbury Health Centre. We promote a friendly atmosphere and have a supportive and warm team, who are dedicated to providing the highest quality of care to our patients. As the first point of contact, the Reception Team play a vital role in delivering patient care, while contributing to the smooth operations of the practice.

Responsibilities

Manage correspondence, incoming and outgoing. Answer phone calls promptly and address queries. Register new patients onto our system, and remove those patients who have left. Book appointments, mark patients upon arrival, offer help and assistance, and keep the reception area organised. Ensure all medical samples are accurately labeled. Adhere to practice protocols and regulations, especially around confidentiality, ensuring patient information is kept safe and secure. Follow established procedures for handling prescription requests. Completing administrative tasks. Support the Practice in our QOF delivery. Must be flexible to cover additional shifts for reception team members during their annual leave or sick days, with the option to choose between overtime pay or time off in lieu.

YOUR HOURS:

Mondays - Wednesdays:

Days off

Thursdays and Fridays:

Working days (hours will be discussed in interview, but 6.30pm will be the time your shifts end)

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Benefits:

Company events Cycle to work scheme Free flu jabs Health & wellbeing programme Sick pay
Work Location: In person