Job Description

Dalston Medical Group

Receptionist/Administration Assistant

We are a visionary, forward-thinking and progressive GP practice in Dalston, Carlisle looking to recruit a receptionist / administration assistant.

An opportunity has arisen to join our friendly and innovative practice, working 16 hours weekly over Monday, Thursday and Friday. The position is to cover maternity leave on a fixed term contract of 12 months. The post provides a wide range of medical reception and clerical work support.

Previous experience of working within the NHS and customer care is desirable but not essential as full training will be provided.

To project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way. Flexibility with hours essential.

The post holder will have excellent customer service skills and be computer literate. You will work as part of the practice team in a busy and sometimes challenging environment. We will support and encourage you to develop your skills to be a high valued member of the team.

We work in shifts between 7.15am and 6.30pm Monday to Friday.

Please email with a covering letter and your CV to the Practice Manager, Ms Natalie Taylor. Natalie.taylor53@nhs.net

The closing date is 14th November 2025.

Job Types: Part-time, Permanent

Pay: Up to 13.00 per hour

Expected hours: 16 per week

Benefits:

Company events Company pension Free parking Sick pay
Ability to commute/relocate:

Carlisle CA5 7PZ: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person