Job Description

Overview: The Role and Team apetito are looking for an Operational Reporting & Process Improvement Analyst graduate to join the warehouse operations, distribution and customer service business unit based in Portbury, Bristol. As both an operational and financially minded analyst, you will be responsible for producing and reporting on daily operational KPI\xe2\x80\x99s, financial performance and business metrics for key stakeholders in the business. You will also be responsible for data gathering, designing reporting and providing analysis which delivers key business insights (operational & financial) into current performance. Additionally, you will identify opportunities for potential future improvements and efficiencies across a variety of disciplines including \xe2\x80\x93 Inbound logistics, Inventory Management, Warehouse Order Picking & Dispatch, Transport & Delivery Planning, Customer Service Processes. Working closely with the CS&D Commercial Manager, you will help develop a deeper commercial and operational insight into apetito\xe2\x80\x99s current performance, focusing on areas which have the potential to improve the bottom-line and enhance the customer experience / journey. This role will provide a graduate with:

• Exposure to many of the senior management team.
• An opportunity to interact with and experience all parts of a business
• Involvement with specific projects that they will be able to co-ordinate and play an active part in
• The opportunity to develop general business skills and relationships
• The opportunity to take responsibility for providing the CS&D business unit with greater operational and financial insight to focus it on areas and initiatives that really add value

Who We Are apetito is the UK\xe2\x80\x99s leading food supplier to the health and social care sectors serving more than 600 care homes, 500 hospitals, as well as 200 education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. For over 25 years our sister company Wiltshire Farm Foods has been cooking and delivering over 300 different delicious frozen meals to our customer\'s homes.

As a family-owned business established in 1958, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.
We develop a range of products designed to enhance health and well-being for all our customers.
We are driven by a passion for service, dedicated to feeding some of the UK\xe2\x80\x99s most vulnerable people and offering delicious and nutritious meals to our customers.
We proudly support British food and farming, focusing on using the best ethical and sustainable produce. This is in alignment with our goal to reach Net Zero by 2040.


Learn more about apetito\xe2\x80\x99s commitment to a more sustainable future here: https://www.apetito.co.uk/about-us/ethics-sustainability
Our two-year graduate programme provides opportunities from day one to support your continuous development and give you the strongest start in your career. Every year, we recruit talented graduates to join our apetito team in a variety of different roles across the business. The aim of our unique programme is to train and develop graduates into future leadership roles. We offer an immersive and experiential induction programme ss well as training and support for your career development, and there are many opportunities outside of your role to get involved in too. Full details on the programme can be found on our careers pages at Graduate Development Programme
At apetito, we value inclusivity and diversity as it empowers people from different backgrounds to contribute innovative ideas. Our mission is to build an inclusive workplace where everyone reaches their full potential.
Responsibilities:

• Producing and reporting on daily and weekly KPI and financial performance for the CS&D business unit
• Tracking and production of daily / weekly customer service KPI reporting
• Developing regular CS&D business unit update presentations
• Reporting to the management team weekly regarding actual spend vs budget, forecasted spend, actual vs proposed savings
• Working with financial and project teams to appraise projects, monitor and control the budget and develop additional controls
• Working with the stakeholders across CS&D and the rest of the business to deliver and drive projects forward
• Coordinating CS&D site meetings, producing and circulating meeting notes & action logs
• Identifying continuous improvement opportunities across the Portbury site
• Tracking and controlling project costs
• Working in all CS&D departments to gain a full understanding of current processes and systems
• Supporting the Export Manager with routine parts of the Export process

Qualifications: Essential:

• Degree or studying towards a degree (2:1 or above/predicted) within a business / finance / logistics discipline
• Excellent Microsoft Office skills \xe2\x80\x93 in particular Microsoft Excel / Powerpoint

Desirable:

• Familiarity of a warehousing, logistics and customer service environment
• Knowledge of budget and cost control
• Knowledge of project management
• Strong interest in operational & financial business analysis and operational process improvement

Personal Qualities:

• Self-driven individual, who can manage their time effectively
• Excellent interpersonal skills
• Ability to work in a team, as well as independently
• Looking to develop themselves professionally (ACCA/CIMA/CPC/MCILT)
• Highly numerical and logical way of thinking
• Problem solver
• Ability to present information to diverse audienceConfident communicator
• Not afraid to be hands on in order to develop deeper understanding of certain areas of the business