Job Description

Grooming Equipment Class 1 Technician

Stafford Fulfilment Centre

6 Month Fixed Term Contract,

Salary: 12.60ph - 13.35ph| 37.5hours | Mon - Fri 08:00 - 16:00


At Pets, our aim is to give the nation's pets what they need to be at their ball-chasing, tail-wagging best. Because we will not rest until every spaniel has a squeezy toy. Every calico has a cat tree. Every rabbit has a run. We are motivated to find the best talent in the Logistics & Distribution industry.


Right now, we're looking for a Grooming Equipment Class 1 Technician to join our Grooming Equipment Tech Team at our Fulfilment Centre in Stafford.

The Role

As a Grooming Equipment Class 1 Technician, you will be responsible for the maintenance, servicing, and repair of key grooming salon equipment across our estate of 345 salons. This includes Clippers, Trimmers, Blasters and Dryers, along with PAT testing completed equipment before despatch. You will also play a key role in supporting the day-to-day running of the department, including processing incoming deliveries, preparing next-day appointments, and ensuring that backup stock is available to support salon operations. This role is hands-on and varied, requiring excellent fault-finding, communication, and problem-solving skills.

Key Responsibilities

Service and repair Clippers, Trimmers, Blasters, and Dryers to a high standard. Perform PAT Testing on all electrical equipment post-repair. Diagnose and resolve issues using approved tools and training. Maintain a central bank of backup equipment to minimise salon disruption. Accurately receive, record, and despatch equipment and stock. Package and label completed repairs for despatch to salons. Prepare for next-day work by reviewing appointments and assigning to correct zones. Keep detailed records of all service and repair work, including parts used. Monitor and replenish consumable stock, escalating order requirements as needed. Participate in and support regular stock takes and booking-in processes. Assist with ongoing improvement of repair processes through research and testing.

What You Will Bring

A forward-thinking, customer-focused approach. Exceptional attention to detail and a high level of accuracy. Ability to remain calm and resourceful under pressure. Strong team player and great communicator. Competent IT user - MS Office (Word, Excel, Outlook). Comfortable performing stock checks and managing inventory. Curious mindset with a willingness to research and troubleshoot new issues.

Essential Experience & Qualifications

Background in electrical repair and maintenance. Experience working in a repair-focused environment.

Desirable Experience

Abrasive Wheels Certification. Experience in logistics or fulfilment-based roles. PAT Testing certification.

What You Will Get in Return

Attractive rates of pay. Annual Leave (including Bank Holidays), with increases after 2 years' continuous service. An extra day off for your birthday. Stakeholder pension plan. Personal Health Insurance scheme (if in Pension Scheme). Life Assurance. 20% Pets at Home discount scheme after 12 weeks' service. Access to the "Pets' Treats" voluntary benefits package.


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for more details and our benefits



Please note: we reserve the right to close this job advertisement before the stated closing date if suitable candidates are identified. We encourage early applications.

"We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!"