Ground Handling & Cabin Services Manager

Leeds, ENG, GB, United Kingdom

Job Description

Station Manager - Leeds Bradford Airport
Location: Leeds Bradford Airport
Employment Type: Permanent
Schedule: Monday to Friday, with flexibility for night and weekend coverage as required

Salary 38k plus 5k performance bonus

Overview
Our client, a well-established provider of aviation services, is seeking a dedicated and experienced Station Manager to lead daily operations across multiple service lines at Leeds Bradford Airport. This role is critical in delivering consistent, high-quality ground services in a safe, efficient, and customer-focused manner.
The Station Manager will take full operational responsibility for services such as aircraft cabin cleaning, deep-cleaning, toilet and water servicing, and exterior cleaning. The successful candidate will foster a strong safety culture, drive team performance, and ensure compliance with all regulatory standards.Key Responsibilities
Aircraft Cabin Cleaning

Manage secure cabin cleaning operations in line with airline and safety protocols Lead and support teams in delivering clean, passenger-ready aircraft interiors
Interior Deep Cleaning

Oversee deep-cleaning tasks as required by clients, ensuring high standards of hygiene Ensure proper use of cleaning agents and equipment
Toilet and Water Servicing

Coordinate toilet waste removal and potable water replenishment activities Ensure full compliance with hygiene and safety requirements
Exterior Aircraft Cleaning

Supervise cleaning of aircraft exteriors, ensuring safe practices and alignment with client specifications
Health & Safety

Maintain a strong safety-first culture across all teams Ensure full compliance with aviation safety regulations and company policies
Team Management & Development

Recruit, train, and support frontline staff across all service areas Foster engagement and professional growth through hands-on leadership
Stakeholder Relations

Liaise with airline representatives, airport personnel, and partners to maintain high service standards Resolve any service delivery issues in a timely, professional manner
Performance Monitoring

Track service metrics, identify areas for improvement, and implement corrective actions Ensure all operations are delivered within budget and to agreed KPIs
Emergency Preparedness

Ensure response plans are in place for service disruptions or emergencies Lead effective coordination in times of operational pressure or delays
Process Improvement

Drive initiatives for continuous improvement and innovation Evaluate service delivery for efficiency, customer satisfaction, and compliance
Essential Skills & Experience

Strong experience in aviation ground operations, including cabin, exterior, and technical servicing Demonstrated success in leading large operational teams Deep knowledge of health & safety compliance within an airport environment Customer-focused with strong interpersonal and stakeholder management skills Strong problem-solving capabilities and adaptability in fast-paced settings Confident communicator, both written and verbal Financial and operational management experience, including budget oversight and performance tracking
Performance Expectations

Maintain a zero-complaint standard across all service lines Consistently meet or exceed internal operational performance targets
Qualifications & Requirements

Minimum of 3 years in a leadership role within aviation ground operations Strong leadership presence with a collaborative and proactive management style Flexibility to support operations during evenings, weekends, and public holidays Full manual UK driving licence
Compliance Responsibilities

Ensure adherence to all relevant health and safety procedures at Leeds Bradford Airport Maintain full compliance with legal and aviation regulatory standards Promptly report all hazards, near misses, and incidents in accordance with airport policies
Job Type: Full-time

Pay: 38,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift Flexitime Monday to Friday Night shift Overtime Weekend availability
Application question(s):

Do you have at least 3 years of experience in a leadership role within aviation ground operations? Have you previously managed or overseen teams handling aircraft cabin cleaning, deep cleaning, or exterior cleaning services? Do you hold a full manual UK driving licence? Are you comfortable working flexibly, including evenings, weekends, and public holidays, when required?
Work Location: In person

Reference ID: 2255

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Job Detail

  • Job Id
    JD3297447
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned