Job Description

Job Title:

Group Administrator (Holiday Parks / Leisure Group)

Location:

Gorse Hill, North Wales

Salary:

From 28,000 - 30,000 per annum (full-time equivalent, dependent on experience)

Job Type:

Permanent

Working Pattern:

4 or 5 days per week

37.5 hours full-time equivalent

(Some flexibility may be required to meet business needs including some weekends)

Role Overview

We are seeking a capable and organised

Group Administrator

to support the day-to-day administration of our holiday park and leisure group operations based at

Gorse Hill Conwy

.

This is a varied and responsible role supporting multiple areas of the business. Experience within a

caravan and/or lodge park environment

would be an advantage, but is not essential for candidates with strong administrative capability and a proactive approach.

Key Responsibilities

Office & Administration

Ensure the office operates smoothly and efficiently on a day-to-day basis General office administration duties Answer and manage incoming telephone calls and emails professionally Reception duties, including face-to-face enquiries

Finance & Data Administration

Provide finance administration support, including assistance with credit control Accurate data entry and maintenance of records Produce a range of reports, requiring a strong working knowledge of Microsoft Office 365, particularly Excel Raise invoices and support financial tracking as required

Purchasing & Supplier Liaison

Place purchase orders in line with company procedures Liaise with suppliers on routine administrative matters

Sales & After-Sales Support

Provide sales administration support Coordinate after-sales administration and communication Maintain accurate owner and customer records

Systems & Software

Confident use of company systems, including CRM platforms Updating owner information and raising invoices as required

Skills, Experience & Attributes

Essential

Proven experience in an administrative role Strong computer literacy, particularly

Excel and Microsoft Office 365

Excellent attention to detail and numerical accuracy Ability to manage data and produce reports confidently Clear and professional written and verbal communication skills

Desirable

Experience in caravan parks, lodge parks, leisure, hospitality, or property administration Experience using CRM or similar business systems

Personal Attributes

Organised and methodical, with the ability to prioritise a busy workload Comfortable working under pressure and meeting deadlines Able to work independently using own initiative, with minimal supervision Able to work effectively as part of a team Friendly, empathetic, and professional manner in person, on the phone, and in writing Flexible and adaptable to the changing needs of the organisation

What We Offer

A varied and responsible role within a growing leisure group Supportive team environment Long-term opportunity with flexibility on working days

Equal Opportunities

North Wales Resorts is an equal opportunities employer.

Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Work Location: In person