Job Description

Group Administrator & HR Lead

Location:

Norwich, UK

Salary:

35,000 per annum

Reports to:

Finance Director

Are you hyper organised with the confidence to advise and influence at every level of a business? Do you bring credibility, discretion, and strong HR expertise -- with the presence to support senior leaders and guide managers through people matters?

Busseys is looking for a

Group Administrator & HR Lead

to play a pivotal role at the heart of the organisation. This is a trusted position combining administration, HR guidance, and organising people -- ideal for someone who thrives on responsibility, structure, and meticulous attention to detail.

What You'll Do

Guide and advise on HR matters across the Group

Act as the central HR advisor, ensuring compliance with employment legislation and best practice, utilising external consultancy where necessary. Manage recruitment, onboarding, probation, training, performance management, disciplinaries, grievances, and restructures. Maintain and develop HR systems, contracts, policies, and the Company Handbook. Support and advise managers with confidence and authority on people matters. Oversee payroll-related HR processes, leavers, and GDPR compliance.

Own administration at a senior level

Provide confidential, high-quality administrative support to Directors and senior management. Coordinate key business information, compliance activities, and central processes. Manage diaries, meetings, correspondence, reporting, and documentation with precision and discretion.

Training, compliance & health and safety

Lead the Group training function, ensuring mandatory and developmental training is delivered and tracked. Oversee health & safety administration and compliance, liaising with managers and external specialists. Maintain accurate records for audits, insurers, and regulatory requirements.

Lead and develop people

Line-manage and motivate two Administration Assistants, setting clear expectations and standards. Carry out regular appraisals and support development within the team.

What You'll Bring

Proven HR experience in a generalist or lead HR role.

Strong organisational skills

with exceptional attention to detail. Confident communicator with

professional gravitas

-- comfortable advising senior leaders and influencing decisions. Sound knowledge of UK employment law and HR best practice.

CIPD Level 3 qualification highly desirable.

Discretion, integrity, and the ability to handle sensitive matters calmly and professionally. Experience managing multiple priorities in a fast-paced environment. A proactive, dependable approach with a strong sense of ownership.

Why Busseys?

Busseys is a well-established, values-driven group where people matter. This role offers the opportunity to be a trusted cornerstone of the business -- shaping HR standards, supporting leadership, and ensuring the organisation runs smoothly, compliantly, and professionally.

If you're looking for a role where your

organisation, confidence, and HR expertise

will genuinely make a difference, we'd love to hear from you.

The Company

At Busseys we celebrated our 100 years back in 2023, but this business is all about looking forward. In fact, even since that milestone we have seen so many changes in an ever-evolving market which we always adapt to. Of course, we remain the Premier Ford outlet in East Anglia and our Ford Dealership in Norwich typifies the Adventurous Spirit of this exciting franchise. But we never stand still so we opened our first BYD dealership in 2024 which is going from strength to strength plus our INEOS centre based in Attleborough only goes to show the diverse nature of our business as we always strive to serve the communities in which we operate.

One thing however never changes, looking back 100 years or forwards 100 years, our customers are the most integral part of our business - markets, technology, services change and critically so do our customers' requirements and needs, so at Busseys we pride ourselves on continually exceeding expectations by always putting our customers first.

Job Types: Full-time, Permanent

Pay: Up to 35,000.00 per year

Benefits:

Company pension
Work Location: In person