Job Description

Are you currently a Regional Manager/Operations Manager or Area Manager in the Care Sector?

Hampton Healthcare is an award winning and leading provider of residential and nursing care for the elderly in the region with Burlington Court, in Northampton, boasting an "Outstanding" CQC rating since 2016 and "Good" across the rest of the Group.

We pride ourselves on internal and external customer service, prioritising care for our work family as much as our resident family. As a family-run business operating three well-established and reputable care homes, owing to our success we are undergoing an expansion plan with a fourth home under construction (completion in December 2026) and a fifth in planning stage.

We are looking for a strategic and experienced Group Care Operations Manager to join our dynamic team.

Purpose of the Role:

To oversee and enhance the performance of a growing group of care homes, ensuring outstanding care standards, regulatory compliance, strong financial performance, and inspirational leadership across all sites.

Provide leadership and support to our Home Managers across all sites. Ensure the highest standards of care, safety, and well-being for all residents. Drive continuous improvement in care quality, staff development, and regulatory compliance (CQC). Monitor and improve financial performance including average weekly fees and occupancy levels at each home. Oversee operational efficiency, staffing, and service delivery. Lead strategic development as the group expands to new sites. Positively represent the group in external relationships with local authorities, healthcare professionals, and regulators. Maintain and build on the family values that are central to our care philosophy.

The Ideal Candidate Will Have:

Previous experience in care home management, preferably multi site and working with elderly dementia care. Deep understanding of the UK care sector and CQC regulations. Strong leadership, people management, and interpersonal skills. A passion for delivering person-centred care. Commercial awareness and experience in managing budgets and performance KPIs. A values-driven approach with the ability to balance quality care with operational efficiency and risk minimisation. NVQ level 5 in Leadership and Management or working towards Highly organised with a proactive and "solutions focussed" based approach

What We Offer:

A rare opportunity to shape the future of a growing care group. A collaborative, family-run working culture. Company Car/ Private healthcare/Bonus/Extra days of annual leave/Laptop/Telephone Potential for further progression as the group expands.
If you are interested in this role, please send apply with your CV.

Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.

Staff may be required to wear PPE including masks, undergo regular LFT and PCR testing if required according to government guidelines at the time.

Job Types: Permanent, Full-time

Pay: 65,000.00-75,000.00 per year

Benefits:

Additional leave Company car Company events Company pension Free parking On-site parking Private medical insurance
Work Location: In person