Job Description

About the role

The role of the Group Head of Policy is to support the Compliance Director in ensuring that both Mortgage Advice Bureau's current and future systems, processes and procedures deliver fair customer outcomes and ensuring that regulatory requirements are met at all times.


We're looking for a Leader to transform our processes by introducing efficiencies and embedding a positive culture, striving for improvement and best practice.

Key Responsibilities

Lead development and ongoing maintenance of all Group Policies Developing and providing training of Compliance and Conduct topics Lead on SMCR, Consumer Duty reporting and Product Governance requirements Conduct horizon scanning to ensure the business remains up to date and informed of future potential policy changes Ensure FCA applications are submitted correctly, and that regulatory reporting is submitted in a timely manner Champion the adoption of data-led approaches, supported by new technologies. Proactive in communicating a compliant culture throughout the business and ensuring that IT system developments encompasses compliance needs Support the development and maintenance of systems, procedures and processes to ensure that our Appointed Representative firms meet the regulatory requirements Identify areas of improvement to policy, process and procedures across the business and produce a project plan to support and execute change Assist in the creation of reports to Senior Management Promote effective working relationships with key stakeholders to deliver business requirements - for example L&D, Sales and Business Owners Escalation of areas of concern to avoid brand damage and breach of FCA Regulations Maintain effective working practices across compliance controls and the regulatory framework

KPIs

High levels of engagement with key stakeholders throughout the business Open and transparent dealings with the Financial Conduct Authority Evidence of an understanding of the regulatory requirements and of a compliant culture across MAB

About You

Strong knowledge of the UK's regulatory framework, in particular SM&CR, PROD, MCOB and ICOBS Knowledge and understanding of the mortgage market Able to demonstrate building effective relationships with key stakeholders Able to demonstrate strong problem-solving skills, proposing effective solutions Able to use good judgement and self-sufficiency at all times to enable sound decision making Demonstrate a strong commercial and business focussed approach with strong judgement and integrity Proactive in developing and streamlining solutions Able to communicate at all levels with professionalism and integrity Use investigative skills to easily identify areas of regulatory risk

Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.


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Capital House, Derby, DE24 8QR