Job Description

Suffolk County Council - Suffolk Fire and Rescue Service

Address:

Response Control Room, Beacon House, IpswichIP1 5PB (Onsite)

Salary:

Group Manager (Control Terms & Conditions, in accordance with NJC pay scales)

Hours:

42 hrs per week

Contract:

Permanent

We are currently seeking a Control Group Manager to join our newly established Fire Control Room. Applicants must have recent experience in a Fire Control environment and hold a substantive and competent position at the Station Manager Control level.

Be part of a once-in-a-generation transformation at Suffolk Fire and Rescue Service. We have launched a cutting-edge Control Room in Ipswich and are looking for experienced, passionate professionals to help lead this exciting new chapter.


This is your opportunity to shape the future of emergency response, drive innovation, and make a lasting impact on how we protect our communities. You will be a skilled and strategic leader with a deep understanding of Fire and Rescue operations to support emergency response, service delivery, and organisational change. This exciting role will involve commanding large-scale incidents, managing resources effectively, and driving continuous improvement.


If you're ready to bring your leadership, ideas, and energy to a service that saves lives every day, we want to hear from you.

Your role and responsibilities

As a dynamic and experienced leader, you will:

manage and enhance our new Fire Control operations implement strategic people management, support transformation initiatives, and ensure high standards of operational readiness and service delivery lead the Control Room function, oversee resource management, and drive performance improvement through effective planning, partnership working, and compliance with legal and technical standards be responsible for health and safety, recruitment support, and project leadership lead change initiatives, foster strong partnerships, and contribute to service development across Suffolk.

You will need

To hold a substantive and competent position at the Station Manager Control level. Relevant professional qualification or evidence of professional development. IFE Level 3 Diploma.(Desirable) Chartered Institute of Management or Corporate Membership of the Institution of Fire Engineers. (Desirable)

Strong communication, leadership, and project management skills are essential, along with a commitment to professional development and public sector awareness.


You can view a full list of requirements in the

Job and Person Profile (JPP) (docx)

. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our

Workforce Equality Report (suffolk.gov.uk)

.

For more information

If you have any questions about the role and your suitability, please contact;

Allie O'Neill - Area Manager

by

emailing

allie.oneill@suffolk.gov.uk

or

calling 07917 085226

Toby Gray - Area Manager

by

emailing

toby.gray@suffolk.gov.uk

or

calling 01473 263832.

How to apply

Step 1 -

Read the

Job and Person Profile (JPP) (docx)

Step 2 -

Click 'Apply Now' to start your online application.

Step 3 -

Complete the

Supporting Statement template

indicating how your skills and experience meet the requirements of the role (refer to the 'Person Profile' section of the JPP)

Step 4 -

Upload a CV (without name and personal details).

Please note:

Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.


If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing

recruitment@suffolk.gov.uk

or calling

03456 014412

. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 19 August 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

As a modern and effective council, we

offer a wide variety of careers to suit people with a range of

skills, abilities and ambitions. We offer working options that

flex to reflect the way people work today and take the time to

understand and support your individual needs. We're driven

to make a positive difference to the world around us and

encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:



up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day
Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).