Job Description

This is a rare opportunity - if you're an organised, people-focused, multitasking superstar who loves creating unforgettable experiences, keep reading!

We're looking for a dynamic, enthusiastic, and highly organised

Party, Sales & Office Manager

to take the lead on party sales and office administration across our exciting group of businesses:

Two large multi-award-winning indoor play centres (Milton Keynes & Peterborough) A vibrant Day Nursery (Jungle Tots, Peterborough)
You'll be based at our

Head Office in Milton Keynes

, with occasional travel to Peterborough (approx. twice a month) so access to transport is essential.

Your mission?

To ensure every party and office enquiry is managed to the highest standard, while supporting the Senior Team in delivering the strategy and running smooth, successful operations across all our businesses.

Key Responsibilities:

Lead the sales and administration of parties at both indoor play centres Train, mentor, and manage party and office staff to ensure outstanding customer experiences Handle day-to-day enquiries, from sales to staff matters, efficiently and professionally Support the Senior Team with strategic initiatives and business planning Maintain accurate records, manage bookings, and oversee party logistics Ensure a high-quality experience for customers at every touchpoint Manage multiple multiple tasks simultaneously in a busy, fun office environment to a high level Manage the set up and implementation of one off projects and events Travel to Peterborough as required to oversee operations and support the team

What We're Looking For:

A highly personable, organised multitasker who thrives on variety Proven experience in people management and team training Strong administrative skills and excellent attention to detail Experience in sales, with confidence converting enquiries into bookings Excellent written, verbal, and phone communication skills Strong IT skills and comfort using multiple systems Passion for delivering high-quality customer experiences Enjoys the buzz of a hospitality and leisure environment A proactive, continuous learner who seeks ways to improve processes
This role is fast-paced, rewarding, and integral to the smooth running of our businesses. You'll need to work

5 out of 7 days, including weekends

, and occasional travel to Peterborough is required.

If you love turning hard work into magical experiences for families and thrive in a lively, fun environment, we want to hear from you!

Apply today and help us make every party unforgettable!

Job Type: Full-time

Pay: 32,000.00-36,000.00 per year

Benefits:

Employee discount
Application question(s):

Why are you looking for a new role? What do you think will make you stand out compared to other applicants? How long is your notice period? How many years of supervisory or management experience do you have? Please include as many details as possible. The role is a lot of fun part of which is ensuring the smooth running of all our party admin and the party teams. To do this efficiently it includes working one day at the weekend, normally during the day on a Saturday (you get a midweek day off). Are you available to work on a Saturday?
Work Location: In person

Reference ID: SMKHOAUG2025
Expected start date: 20/10/2025