Job Description

Job Title

: Group Systems Engineer

Location

: The Mill II, Calverley, Leeds

Salary

: 28,000 to 32,000 DoE

Job Type

: Full Time / Permanent

Overview:

Working in a fast-paced and busy internal department, you will play a pivotal role in managing and maintaining our systems and infrastructure and play a proactive part in driving innovation and excellence across our organisation.





You will oversee the administration of our internal systems, including servers, networks, hardware, and software applications ensuring optimal performance and reliability.





Security is a key word at TIEVA - you'll actively be involved in enforcing security policies and procedures and monitoring systems to safeguard company data and infrastructure, remaining vigilant against potential security threats and vulnerabilities.





And you'll be providing both guidance and support to TIEVA staff right across the business, making sure they have everything they need to work as efficiently and productively as possible.

The Role:

Offer prompt and effective technical support through various channels, including in-person, phone, and online. Anticipate issues and take proactive actions to mitigate them. Oversee the administration and maintenance of the company's IT infrastructure, including servers, network connectivity (wireless and wired infrastructure), telecommunication systems and other critical hardware/software. Manage the distribution and inventory of end-user devices and consumables. Ensure the Asset Management Register is accurate and up to date. Actively seek to improve the security, management and monitoring of all TIEVA's IT assets including servers, endpoints and telephony. Develop and maintain essential documentation for IT systems and procedures, ensuring information is current and accessible. Coordinate and execute scheduled maintenance and system upgrades, demonstrating flexibility for out-of-hours work as needed. Participate in, and lead where appropriate, projects relating to the department. Uphold the highest standards of professionalism, including confidentiality, security measures, and overall conduct. Commit to delivering exceptional service, ensuring effective communication with all internal and external stakeholders. Strictly adhere to established processes and understand the significance of compliance standards such as ISO 27001 and Cyber Essentials Plus (CE+). Attend meetings as necessary and actively engage in constructive participation

The Candidate:

Confident, dedicated, hardworking and comfortable in dealing with people at all levels in a dynamic and busy environment, we're looking for someone who has a passion for all things IT. You'll be committed to delivering exceptional service, upholding high standards in professionalism, conduct and commitment to the role. We're looking for someone who can demonstrate a keen interest in self-improvement, adaptable to an ever-changing IT technological landscape.

What you'll get in return:

Financial

Life Insurance Pension Car allowance (subject to role) 1000 refer a friend bonus. Generous uncapped commission scheme (sales role) Profit share bonus scheme (non-sales, subject to T&C's) Free will-writing service Long Service Awards (financial and time rewards) Electric Car Scheme (salary sacrifice) Cycle to Work Scheme (salary sacrifice) IT Purchase / Loan Scheme Financial Wellbeing Tool Pension Surgery (consultation with a financial advisor) Discount scheme (retail, experience days etc.) Navan Buying holidays (salary sacrifice) Childcare voucher scheme

Health and Wellbeing

Private Medical Insurance Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support) Digital GP YuLife Wellbeing platform Gym membership contribution Gym time Yoga -Free onsite yoga Eye tests Flu jabs Fruit basket -per floor stocked weekly Mental Health First Aiders

Time off

Holidays -above statutory increasing with service, plus 8 bank holidays Birthday benefit -Have your birthday off on us! Enhanced Maternity Pay Enhanced Paternity Pay Compassionate Leave Jury Duty Funeral Leave Volunteering Days

Perks

Welcome goodie bag. Company apparel Free staff parties Incentives -Competitions and prizes including trips. Staff awards Culture Team events

Environment

Free onsite parking New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.

Why choose TIEVA?

We're not your average technology company, we reward innovation and outside the box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn't just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.

Further, faster- We know it's important for you to keep moving forward, that's why you'll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.

More than technology-TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.

Real world, real career- Our team's key focus is to deliver world class services & the best in technologies. You will work with the team to innovate, yet always be looking to improve and deliver a portfolio of new products and services, to our customers.



If you would be interested in joining a rapidly expanding, highly reputable business with an inclusive, driven and highly committed team please apply ASAP!





TIEVA is an equal opportunities employer. We welcome applicants from all walks of life however, we are only able to consider applications from individuals who have existing and long term right to work in the UK.