Job Description

About the Role

The Role of Groupwork Facilitator is based within our Outreach and Advocacy team, within our Mary Street Office in the Centre of Sunderland.

We are looking for a dedicated individual who is able to project a welcoming, positive and proactive approach throughout the delivery of groupwork as well as following up with all attending service users through case work.

Who are we looking for

We are looking for an enthusiastic and effective Groupwork Facilitator to lead and coordinate our groupwork, creating safe, engaging spaces and following up with strong, supportive relationships with service users.

Administrative duties including inviting service users to group and ensuring OASIS is up-to-date with all relevant information, including Groupwork notes, Risk Assessments, Safety plans and Support plans. Check-in calls (to service users on the waiting list for groups and to service users if they have missed sessions) Preparation of resources and activities for groupwork sessions Assisting with the setup of the groupwork room, and greeting service users - making them feel welcome and safe Facilitating the delivery of groupwork, focussed on domestic abuse (including the Freedom Programme, Power to Change & DART) Develop appropriate and professional relationships with service users, whilst maintaining confidentiality.
This job description details the key elements of the role and is not an exhaustive list of all duties. Job roles evolve over time and job holders may be required to complete additional tasks in line with the needs of the organisation.

What skills and experience are needed?

Groupwork or Facilitation experience. Knowledge of domestic abuse, impact and remedies. Knowledge of local support systems and how to access. Knowledge of substance misuse, mental health and related services and an understanding of issues related to substance misuse and mental health. Knowledge of the effects of sexual, physical and emotional abuse. Experience of multi-agency liaison.

What we offer you...

In return for your commitment, we offer great employee benefits including enhanced employer pension contribution, generous holiday entitlement and a focus on learning and development. You will also have access to a wide range of employee benefits including: An annual salary of 26,403 per annum 32 days annual leave entitlement (pro rata) including statutory holidays, rising by one day each service year up to 37 days including statutory holidays Membership of the Nest Pension Scheme Wellbeing Initiatives and Employee Assistance Programme Opportunity to join the Blue Light Card discount scheme Free and discounted theatre and event tickets via the Tickets for Good Scheme
If you are interested, please visit our jobs page on https://www.wwin.org.uk/jobs to download a full application pack and apply via email to amy.rossiter@wwin.org.uk

Job Types: Full-time, Permanent

Pay: 26,403.00 per year

Benefits:

Bereavement leave Company pension Employee discount Flexitime
Work Location: In person

Application deadline: 09/01/2026