Guest Service Manager Moxy (new Opening)
London, ENG, GB, United Kingdom
Job Description
Join the opening team of
Europe's largest Moxy Hotel
as aGuest Service Manager
and help create unforgettable guest experiences from day one. We're looking for someone energetic, hands-on, and passionate about hospitality to lead our front-of-house team and bring the Moxy vibe to life.The Role
As Guest Service Manager, you'll be the face of the hotel--leading the crew, owning the guest journey, and ensuring every interaction is fun, smooth, and on-brand. You'll create a welcoming, buzzing lobby environment and handle everything from check-in to vibe control.
Key Responsibilities
Lead and motivate the front-of-house team Deliver an exceptional guest journey from check-in to check-out Support the bar and lobby atmosphere with energy and style Handle guest feedback and day-to-day operations Ensure brand standards and service excellence at every touchpoint
What We're Looking For
Previous experience in front office or hospitality leadership Passion for people, service, and the Moxy lifestyle Strong communication and multitasking skills Marriott or lifestyle hotel experience a plus
Why Moxy?
Be part of something bold and exciting. Join a vibrant, growing brand with real career opportunities--and have fun while doing it.
INDFOH
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Job Detail
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Job IdJD3353556
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned