Guest Services Assistant

Edinburgh, SCT, GB, United Kingdom

Job Description

25,350 pro rata



Closing Date 9 July 2025



Fixed Term



About the Organisation



Edinburgh International Film Festival (EIFF) is the world's oldest continually running film festival and, in 2024, relaunched as a brand new entity with a new board of industry leaders. Honouring 70+ years of festival history, EIFF showcases the very best filmmaking talent in a re-energised format that is rooted in a local Scottish context whilst embracing the international diversity of creative expression. Helmed by CEO & Festival Director Paul Ridd and Festival Producer Emma Boa, the team works to create a world-class showcase for independent film and filmmaking talent.



About the Role



Working with the Guest Services team, the Guest Services Assistant will assist with the administration and delivery of all arrangements to support the Festival's many visiting filmmakers, industry and press guests.



Under the instruction of the Guest Services Manager, the role will assist the Guest Services Coordinators who arrange travel, accommodation, hospitality and itineraries for filmmaker, industry and press guests. You will support the administration of all guest arrangements and itineraries, and help ensure records are kept up to date at all times. The role involves working in a fast paced environment with a team working to tight deadlines with strict budgets whilst consistently providing excellent customer service to all visiting guests. The role requires communicating effectively and professionally by email and phone, as required.



During the Festival the role will be required to support the management of guest attendance at screenings, events and functions and assist with hospitality arrangements, often liaising directly with guests.



The Guest Services Assistant sits within the Guest Services team, including Guest Services Manager, Guest Services Coordinators, Registrations Coordinator, Registrations Assistant, Hospitality Coordinator, Guest Drivers Coordinator, Guest Drivers Assistant and Guest Drivers.



How to Apply



Deadline:

midday on Wednesday 09 July

Interviews:

w/c 14 July



Edinburgh International Film Festival is an Equal Opportunities Employer and as such all positions will be offered to the candidate with the required skills for the post and without consideration to a candidate's race, ethnic origin, nationality, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability. Please note that EIFF is not a licensed sponsor for VISAs and as such you must already have the Right to Work in the UK to apply for our roles.

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Job Detail

  • Job Id
    JD3308578
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned