Job Description

JOB TITLE

- Guest Services Associate - Nights - The Parkgate Hotel

DEPARTMENT

- Front Office - The Parkgate Hotel

RATE OF PAY

- 12.48 per hour plus amazing benefits!

CONTRACT TYPE

- Part Time

HOURS OF WORK

- 30 hours per week

SHIFT DETAILS

- 3 nights out of 7

JOB ID:

REQ6023

WHAT YOU'LL BRING

Your calm, professional, and friendly nature will shine through every interaction. You'll be a master multitasker, effortlessly handling guest needs while maintaining a warm and welcoming atmosphere. If you're passionate about hospitality and love making people feel special, this is your moment.

WHAT YOU'LL DO

Deliver a seamless and memorable welcome to every guest

Escort guests to their rooms with grace and professionalism

Use our latest tech to enhance the guest experience

Be a go-to expert on hotel services and local attractions

Provide top-tier concierge support throughout each stay

WHY JOIN US?

At The Celtic Collection, we believe in rewarding our team. You'll enjoy:

Exclusive lifestyle and retail discounts for you and your family

Tailored career development from day one

A supportive team environment where your growth matters

The chance to work in one of Cardiff's most iconic luxury hotels

ABOUT THE PARKGATE HOTEL

Operated on behalf of the Welsh Rugby Union, The Parkgate Hotel is a stunning fusion of historic charm and modern sophistication. Just steps from Principality Stadium, it's the perfect base for match days and city adventures.

Housed in the beautifully restored old Post Office and County Court, our hotel offers timeless elegance--from the grand tea lounge to the rooftop spa. Every detail is crafted to deliver a luxury lifestyle experience like no other.

ADDITIONAL INFO

We may close applications early if we receive high interest

All applicants must be eligible to live and work in the UK

We welcome applicants of all ages and backgrounds