Job Description

Guidewire PolicyCenter and Digital Technical Engineering Lead

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Lead technical strategy and Agile delivery for Guidewire PolicyCenter and Digital
Mentor and influence engineering teams within a supportive, forward-thinking environment.
Hybrid and office-based options - we're open to discussing what this might look like for you.

NFU Mutual Guidewire Centre of Excellence

It's an exciting time at NFU Mutual. We've already rolled out Guidewire's ClaimCenter and BillingCenter and as part of a company-wide transformation we're now rolling out PolicyCenter. It's a strategic move that touches nearly every part of our operations, and the results will be felt not just today but well into the future. It's a huge undertaking and a critical one for our long-term success, so we're growing our Guidewire Centre of Excellence to build the expertise and capabilities needed to leverage Guidewire to its full potential. This is your chance to be part of the creation of transformative Guidewire solutions that will have a lasting impact on the general insurance business at NFU Mutual, our customers and their communities.

About the role

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As a hands-on, forward-thinking Technical Engineering Lead within the NFU Mutual Guidewire Centre of Excellence, you'll drive excellence across our Digital and PolicyCenter platforms. With the opportunity to shape best practice and mentor growing talent, you'll play a critical part in our evolving Guidewire ecosystem, with a strong focus on React and front-end digital services.



As the Technical Engineering Lead, you'll take a senior leadership role across our digital-facing Guidewire platforms, including CustomerEngage and PolicyCenter. Responsible for championing high standards in coding, architecture, quality, and performance you'll work across multiple Scrum teams as a floating subject matter expert. To ensure solutions align with both immediate delivery needs and long-term strategic goals, you'll offer hands-on support, drive consistency, and provide valuable oversight.



A key part of this role is to mentor engineers across all experience levels. Whether you're guiding new graduates or offering technical direction to senior developers, you'll help engineers grow in role and deliver high-quality work. You'll also work closely with technical and non-technical stakeholders across the business, presenting complex technical concepts clearly, to influence decisions and align priorities.



Playing a central role in upholding out-of-the-box Guidewire development principles. Involvement in major programmes will see you contribute to scalable, sustainable delivery by ensuring our Guidewire components are optimised for flexibility, reuse, and long-term efficiency.



This role offers hybrid working and office-based working from our Tiddington Head Office, just outside Stratford-Upon-Avon. To help you give your best in the office and at home, we're open to discussing what this might look like for you.

About you

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You thrive on clear, confident communication and confidently engage with stakeholders at all levels. You build trust quickly, and influence decision-making through insight and storytelling. You instinctively act as a trusted advisor and readily translate complex ideas into compelling narratives that drive action and deliver real impact.

Essential skills and experience

Extensive development experience with Guidewire PolicyCenter, CustomerEngage and Jutro framework
Strong Front End development background including React, html, CSS and JavaScript
Strong technical leadership in an Agile software development environment
Ability to influence technical direction and articulate complex ideas clearly to varied audiences
Comfortable working across multiple Scrum teams as a technical mentor and quality gatekeeper
Solid understanding of Guidewire principles and out-of-the-box functionality

Desirable

Guidewire ACE certification or equivalent demonstrable experience
Experience with SaaS-based Guidewire deployments
Exposure to DevOps tools and CI/CD practices
Experience with nodejs
Internally this role is known as Internally this role is known as IT Technical Engineering Lead.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.



We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

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When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:



Salary 75,000 - 80,000 per annum (depending on experience)
Annual bonus (up to 25% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Private medical insurance + options to add family members
Access to savings at High Street brands, travel and supermarkets
20 contribution to a monthly gym membership - subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend 500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

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We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.



We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.



We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Stratford-upon-Avon

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Tiddington Road

Stratford-upon-Avon

Warwickshire

CV37 7BJ


Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

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Ben Ellis