Job Description

Force
Gwent Police
Role Type
PCSO
Business Area
Local Area Policing
Department
Local Area Policing
Location
Blackwood Police Station, Caerphilly Police Station, Chepstow Police Station, Cwmbran Police Station, Ebbw Vale Police Station, Monmouth Police Station, Newport Central Police Station, Tredegar Police Station
Grade
SC4
Salary
26,106 - 28,653 pa *plus shift allowance and claimable weekend enhancement on completion of training
Allowances
Shift, Weekend Working
Shift Percentage
12.5%
Part/Full Time
Full Time
Type of Contract
Permanent
Level of Welsh language ability required?
2
Closing Date
16/10/2025, 13:00


Job Advert Description

Police Community Support Officer (March 2026 intake)

Do you care about making a difference in the job you do? Then becoming a Police Community Support Officer (PCSO) could be for you.

PCSO's are at the heart of local policing, bringing people together, strengthening communities, and creating a safer community for all. As a uniformed presence in your community, you will play a key part in building trust and confidence by supporting us to deliver our Neighbourhood Policing Strategy to our communities.

Police Community Support Officer (PCSO) act as a key liaison point between local communities and policing. As a PCSO, not only will you be a trusted presence in your community, but you will also play a vital role in delivering our Neighbourhood Policing Strategy by strengthening community relationships, helping defuse tensions, gathering valuable insights, and fostering trust. Whether its offering reassurance, helping prevent anti-social behaviour, or being a calm presence in times of tension, your presence will make a real difference in enhancing safety, building public confidence, and preventing crime.

Be the face of local policing - making a difference in your community.
What tasks will I be doing?Carrying out foot patrols Engagement with community and building trust and confidence Reducing and dealing with anti-social behaviour Gathering intelligence Resolving community issues and problem solving

What values and skills will I need?Excellent communication skills Strong ethical values - have the integrity and values to hold a position of trust and responsibility Caring and compassionate Problem solving skills Resilience Confident to take control of situations Care about making a difference in your community

PAY AND BENEFITS:

Scale 4 - 26,106 - 28,653 per annum (earning potential from 29k to 32k approx including shift allowance and weekend enhancement).

Shift allowance of a maximum of 12.5 % depending on location and precise working hours. Weekend working time and half for Saturday and Sunday.

Hours are 8am to 10pm shift pattern operational over 7 days a week.

POLICE COMMUNITY SUPPORT OFFICER REQUIREMENTS:

Candidates must be a minimum of 17 years at the time of submitting an application but MUST be 18 years of age at the time of commencing employment Candidates must be within a BMI range of between 18 - 32, or be able to achieve being in this range by January 2026 Candidates must be able to complete a shuttle run (bleep test) up to level 5.4 Candidates will need to hold and evidence GCSE A-C (4-9) in English and Maths or Level 2 Function Skills qualification in English and Maths. If you do not hold an equivalent Level 2 qualification you will need to successfully pass the online verbal reasoning and calculation test
Hold a full UK manual drivers licence or obtain this within 12 months of appointment

APPLICATION PROCESS:

Eligibility criteria including confirmation of your qualifications (you will be required to upload and evidence your level 2 English and Maths certificate at the same time as you submit your application). You will be invited to compete the National sift as part of the process (this consists of two exercises: the situational judgement test (SJT) and a behavioural styles questionnaire (BSQ). These exercises are used to assess capabilities, strengths and behaviours that are important within the role you have applied for (more information can be found here). Application form. You will be required to input your personal details. Following your application and the completion of the online tests, successful candidates will be invited to attend an interview. The Competency and Values Framework is also available to download, this will give you an overview of the attributes and values that will be assessed at interview stage: Competency and values framework (CVF) | College of Policing. If you are successful at interview stage you will be required to attend pre-employment checks (see below for further details).

TRAINING INFORMATION:

Your initial training period will be for 9 weeks (Monday-Friday) and you will be supported by our dedicated in-house training team.

This will involve role plays and practical sessions to really make sure you understand everything fully. You'll come out of it with the essential skills and knowledge that you can put into practice. And not only that - sharing this experience with your classmates can build strong relationships that last well into your future career.

You'll also have one day of Welsh training and will also complete a 15 weeks tutorship after the classroom-based training where you will complete a competency based portfolio.

At the end of the end of your training phase your tutor will assess you - if you're ready, you'll be assigned to your new rota. You can now start going out on independent patrol!

Please note there is an 18-month tenure attached to this post.

RECRUITMENT INFORMATION - PRE-EMPLOYMENT CHECKS:

Please be aware if successful with the online assessments and interview you will be required to be available for the following dates:Interviews: W/C 3rd of November 2025

Pre-Employment Checks

Drugs / Bio-metric Tests: 24th of November 2025 Fitness Test: 17th of December 2025 Occupational Health Checks (Multiple dates available): W/C 24th of November 2025

Start Dates

Provisional start date will be Monday the 23rd of March 2026

For more support and advice please contact centralrecruitment@gwent.police.uk

What are our benefits:

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays Employee Assistance programme and a range of wellbeing support programmes Free access to on-site gyms Discounts from various retailers via the Blue Light Scheme and Vectis Card Cycle to Work Scheme Hybrid/Agile working (role dependant) Flexible working opportunities Local government pension scheme Range of support networks Generous maternity/paternity and adoption leave entitlements Generous sick pay provisions Option to become a member of UNISON, the public service union

Diversity and Welsh language

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities.

Gwent Police provide a positive action support programme for underrepresented groups. To find out more please email Brian & Clare via positive.action@gwent.police.uk or visit our positive action page here: Positive Action | Gwent Police.

We are proud to be a Welsh speaking policing service and welcome applications from candidates with Welsh Language skills.

Disability Confident Employer

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application.