Job Description

Work base: Creuddyn Sports Centre

Join our Gym Instructor Team at Ffit Conwy!

Are you passionate about helping people and delivering exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? If so, we'd love to welcome you to our

Ffit Conwy Contact Centre.

Ffit Conwy have made some exciting changes over the last couple of years including significant investment in our leisure facilities, fitness equipment and technology. One of which is the new gym at Creuddyn Leisure Centre. We have plans for further investment across Conwy, so this is a great time to become a member of the Ffit Conwy Team.


As a Gym Instructor, you'll be the friendly face within our gym, supporting customers with inductions, programme sets and programme reviews to meet their health and wellbeing goals. You'll play a key role in creating positive experiences and promoting our leisure and fitness offerings.


The successful applicant will have a passion for delivering excellent customer service and will be willing to assist senior management in developing and promoting an exciting and innovative fitness programme. In addition to this, you will be part of a team that are responsible for the daily operation of the centre including health and safety and customer care.


Having the ability to show experience in working within a team environment and also being able to demonstrate the capability of working on your own initiative will be advantages.


Good communication skills in English are essential, along with a friendly positive attitude. The ability to communicate in Welsh is desirable.


The job will be on a fixed 2 week rota basis and will include working 1 weekend in 2, as well as a night shift every week.


Due to the nature of the work, this post is subject to a satisfactory disclosure check from the Disclosure and Barring Service

Why Join Conwy?

Be part of a supportive and energetic team. Enjoy flexible working arrangements. Access training and development opportunities. Work in a role that makes a real difference to your community. Benefit from staff rewards and the Local Government Pension Scheme. .....plus much more!

Manager details for informal discussion:

Alun Evans, Leisure Manager ( alun.s.evans@conwy.gov.uk / 01492 577943)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.