Job Description

JOB DESCRIPTION - GYM SUPERVISOR - FOH

Accountable to:

General Manager

Responsible for:

Gym Members

Hours: 15-30

hours per week - weekends required.

Job Purpose

: To support the General Manager is running the facility day to day and acting as a duty manager when the General Manager is away. To deliver exceptional customer service to our members.

Key Responsibilities

Assist the Manager in the day to day smooth running and administration of the gym. Act as Duty Manager for the Gym, in the absence of the Manager. Responsible for targeting improvements in service level delivery. Record and monitor daily safety checks on all equipment, report any hazards and ensure cleaning tasks are completed To ensure any potential hazards are reported to the Manager To arrange tours of the facilities and the "selling" of memberships To organise and facilitate events to recruit new and lapsed members Open and Close the club. Early Morning/Evenings/Weekends will be required. 6am-10pm Monday - Friday Opening Hours / 8am-8pm Weekend Opening Hours

Members and Customers

To deliver a customer service focused culture across the gym. To listen to & communicate effectively with all our customers & members. To deliver services that are easy to access for all customers. To communicate effectively with all customers.
To be competent and confident in the use of all equipment in the gym.

Valid First Aid qualification essential.

Valid Level 2 Gym Instructor essential.

Level 3 Personal Trainer desirable.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Gym membership On-site parking
Schedule:

Every weekend Monday to Friday Weekend availability Weekends only
Ability to commute/relocate:

Cardiff: reliably commute or plan to relocate before starting work (required)
Experience:

Leisure Assistant/ Supervisor: 2 years (required)
Licence/Certification:

Exercise and Fitness Level 2 Qualification (required)
Work Location: In person

Application deadline: 29/04/2025