Job Description

About Ghost

Ghost is a growing group of premium salons with locations across South London and Essex. We're known for our warm, professional atmosphere, high standards, and a client first approach. We focus on consistency, quality, and growth, and we're building a team of people who want to grow with us.

Job Summary

We are looking for an experienced, motivated SalonManager to lead our Chelmsford branch and play a key role in the continued growth of GHOST.

This is a hands-on role where you will run your own column while managing, motivating, and developing the salon team to hit company targets and deliver an exceptional client experience.

The Role

As Salon Manager, you will be responsible for the day-to-day running of the salon while maintaining a high-quality column of your own clients.

You will lead by example on the salon floor, setting the standard for technical work, client care, rebooking, retail, and treatments, while driving the commercial performance of the business.

You will be fully supported by the wider management team, with management and soft skills training to help you develop as a leader and confidently manage people, performance, and targets.

Key Responsibilities

Run your own client column to a high technical and service standard Lead, motivate, and manage the salon team on and off the floor Drive revenue growth and ensure company KPIs are achieved Set the standard for client experience, rebooking, retail, and treatment sales Onboard, and develop team members in line with GHOST standards Carry out regular one-to-ones, coaching, and performance management Manage rotas, absence, and daily operational standards Handle client concerns professionally and confidently Ensure all brand, HR, and operational procedures are followed consistently

What We're Looking For

Willing to work 4 or 5 days a week including Saturday Fully qualified hairdresser with strong technical ability (essential) Proven experience running a successful column Previous experience as a Salon Manager or Assistant Manager (desirable, not essential) Ambition to grow into a strong people manager with support and training Commercial awareness and confidence working to targets and KPIs Strong communication skills and a professional, positive attitude

What You'll Get

Over 40,000 OTE for full time Uncapped commission structure on technical work Strong commission structure for hitting branch KPIs 28 days annual leave including public holidays for full time Plenty of paid training to develop your skills and career progression

Training & Support

Ongoing management and leadership training Soft skills coaching covering communication, performance management, and team motivation Clear targets, structure, and expectations Support from a wider management team and head office

Why Join GHOST?

Lead and grow a key branch within a premium, expanding salon group Continue building your own client base while developing as a leader A business that invests in its managers and promotes from within Genuine progression opportunities as GHOST continues to expand
If you are a confident stylist ready to step up into a leadership role -- or an experienced manager looking for stronger structure and support -- we'd love to hear from you.

Job Types: Full-time, Part-time

Pay: Up to 40,000.00 per year

Expected hours: 32 - 40 per week

Benefits:

Company pension Employee discount Free parking Store discount
Experience:

Hair styling: 3 years (required)
Work Location: In person