Job Description

We are looking for customer 'enthusiasts' to join our busy showroom team to help delight our customers so that they always receive the very best experience when they visit to collect their new vehicle.

We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature, passionate about the products and services that we offer.

Joining us as a Customer Test Drive and Handover Specialist offers you the opportunity to further develop your career with one of the world's most prestigious companies and work alongside some of the industry's best talent.

Our handover specialist is an integral part of our Lindop team, working closely with both the sales, and aftersales teams, communication is key.

We are looking for a new team member who can be proactive, flexible and able to adapt to change, whilst undertaking multiple projects to ensure that customers needs come first

Role Highlights;

Provide a tailored handover experience for each customer, ensuring customers have had a full introduction to all specifications available within their vehicle. Educate and inspire customers by answering their questions. Your communication is key and listening to customers helps you to build rapport and understands fully their complete requirements for all of their mobility needs. Working with colleagues and other teams across the Centre to provide continuous improvement and a seamless service to ALL of our customers. Provides accurate information at all times for all customers including timely and accurate communications leading up to their vehicle delivery. Ensures that you maintain a continual dialogue with the customer that's appropriate to them and in the manner / mechanism that suits them, ensuring a personal service at all times. Communicate with aftersales/service to ensure any required works are completed on vehicles in a timely manner before the customer collects their new vehicle. Salary: 25,000 + bonus + commisions
Job Type: Full-time

Pay: From 26,000.00 per year

Additional pay:

Bonus scheme Commission pay
Schedule:

Monday to Friday
Experience:

customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person