Job Description

HB+ Employment Advisor

Location:

Endurance House, Histon, Cambridge, CB24 9ZR (hybrid working, minimum one day working from home)

Salary: 33,597.31 pa, which equates to 15,358.77 for 16 hpw

Permanent part-time position - 16 hours per week - working pattern to be agreed with successful candidate

What you'll do

Support individuals on the HB+ project into appropriate training, education, volunteering, work experience, self-employment, or employment to enable them to sustain their accommodation.


Support conversion of guidance into progressive action such as assisting with CV building, interview preparation and with applying for jobs. This will include supporting participants when their motivation levels drop.


Signpost them to appropriate services e.g. CGL, Resettlement Services, Mental Health Services, CPSL Mind, Floating Support, Citizens Advice etc.


Manage your caseload to meet targets and respond to issues and/or alert line manager of issues as relevant and record monthly outcome figures on CHS KPI sheet.



Accurately record information from meetings with customers on Cambridge City Council INFORM/Salesforce Homeless Link software.



Promote the service to stakeholders and other relevant parties.

About you

Ability to encourage, motivate and support individual clients enabling them to identify their long-term goals and the steps to be taken to achieve them.


Ability to keep accurate written and electronic records of contact with customers.



Experience of delivering individual support in information and advice, coaching and identifying training needs



Experience of working with socially disadvantaged, excluded or vulnerable people and delivering services through lone working.



Experience of using Windows packages (Microsoft Word and Excel)



Relevant qualification in the area of Information, Advice and Guidance (IAG). (Desirable, but not Essential)



Full driving licence, business insurance and access to a vehicle for work purposes.

Our benefits include

Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Hybrid Working Policy Flexitime

Closing date: midnight Sunday 23 November 2025

Interviews will be held on: Thursday 4 December 2025

F

or more information or for an informal chat, please call Julie Chivers, Community Support Manager by emailing

Julie.chivers@chsgroup.org.uk

This position is subject to a clear Basic DBS Disclosure

Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.

Our Purpose

We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.