As the Head Coach at BFT, you will be instrumental in ensuring the studio's success. Your responsibilities include leading the coaching team, overseeing the delivery of fitness programs, and ensuring high levels of member satisfaction and engagement. You will conduct pre-designed group training sessions grounded in sports science, motivating clients, ensuring their safety, and fostering a positive and inclusive training environment. You will lead, execute, and enhance member experiences and relationships for new studios until they reach full operational status, while working to increase membership numbers. A deep understanding of BFT's various sessions is crucial, as you will teach proper techniques and address member concerns to provide a safe and effective fitness experience. Additionally, you will identify prospective members and facilitate membership sales to support business growth. Upholding BFT's high training standards and nurturing the professional growth of your coaching team will also be key responsibilities. You will oversee all marketing and training activities for the studio, and address any other tasks that may arise for the studio.
Objectives & Deliverables
: (Will be adjusted every Quarter)
Pre-Opening Activities:
Lead and manage all pre-opening activities for new studios, including planning and organising promotional events, community outreach, and membership drives.
Ensure all training facilities, equipment, and operational procedures are ready before the opening day.
Conduct onboarding sessions for new staff and coaches to ensure they are familiar with BFT standards and protocols before the studio's launch.
Membership Sales
: Achieve the target of new memberships monthly to support continuous studio growth.
Increase Class Attendance
: Promote and enhance class participation through positive client engagement and effective promotion of training programs, ensuring high attendance rates.
Deliver Training Sessions
: Conduct group fitness classes with up to 36 clients per session, maintaining BFT's high standards of safety and quality during training.
Motivate Clients
: Drive client engagement and enthusiasm during each session, ensuring their commitment to the training programs and overall enjoyment.
Client Retention
: Maintain a client retention rate of at least 80% by building strong relationships and providing an exceptional training experience that meets members' needs.
Support Operational Efficiency
: Assist in the daily operations of the studio, including equipment setup, ensuring smooth running of sessions, and addressing any operational challenges.
Marketing and Community Engagement
: Develop and execute marketing initiatives for the studios to attract new members, increase visibility, and engage with the community through events and social media.
Support New Studio Launches
: Lead member engagement initiatives for any new studios, ensuring a smooth transition to full operational status while maximizing member acquisition during the initial stages.
5. Person Specification:
Qualifications
Bachelor's degree in a relevant field (e.g., Sports Management, Business Administration, or Health & Fitness).
Relevant fitness qualifications (e.g., Certificate III & IV in Fitness).
Courses or certifications in nutrition.
Proficiency in English (spoken and written) is essential.
Arabic language.
Desirable
Certification in leadership and management.
Advanced certifications in health, fitness, or nutrition (e.g., ACE, NASM).
Experience
4 years of experience in fitness coaching or a similar role.
Proven experience in leading teams and delivering exceptional customer service in BFT.
Experience in delivering fitness training sessions or managing fitness courses for participants.
Experience in driving sales and membership growth.
Desirable
Experience working in high-performance or boutique fitness environments.
Experience managing social media platforms or local marketing initiatives.
Experience organising fitness events or community outreach programs.
Skills and Abilities
Strong leadership skills with the ability to motivate, manage, and develop a team.
Outstanding presentation skills, with the ability to deliver training content effectively.
Excellent communication and interpersonal skills, with the ability to build strong relationships.
Strong organizational and time management skills.
Sales and business development skills.
High level of customer service skills.
Strong problem-solving and decision-making abilities.
Desirable
Strong marketing skills with the ability to develop and implement local marketing strategies.
Ability to use fitness technology platforms.
Knowledge of social media management and content creation.
Attributes
Passion for fitness and wellness, with a commitment to living a healthy lifestyle.
Positive, enthusiastic, and motivated attitude.
Ability to lead by example.
Flexibility and adaptability.
Attention to detail.
Work Conditions
Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays.
Ability to perform physical tasks related to fitness instruction and studio maintenance.
Job Type: Full-time
Pay: From 25,500.00 per year
Benefits:
Discounted or free food
Employee discount
Free fitness classes
Gym membership
On-site gym
Work Location: In person
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