Job Description

Job Ref:

12616

Branch:

Apex City of Glasgow Hotel

Location:

Apex City of Glasgow Hotel, Glasgow

Salary/Benefits:

Competitive Salary and excellent company Benefits and perks

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

5 days over 7, from 7am onwards

Hours per week:

40

Posted date:

14/11/2025

Closing date:

28/12/2025

Why Join Apex Hotels ?



You will receive a warm welcome into the Apex family on joining us as a Head Houskeeper in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Housekeeping Team. We believe it is our personality, style and friendliness that makes Apex Hotels.



Role Overview:



As Head Housekeeper you will lead and develop the Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required.



You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.



Main Responsibilities:


To ensure all assigned bedrooms are set up and cleaned to Apex standards Respond to all guest requests quickly and efficiently, taking personal responsibility to ensure guest satisfaction. Recruitment, training and ongoing development of your team by coaching and supporting all housekeeping team to provide consistently high standards, while continually looking to improve. Deliver all standards in line with internal and external audits to ensure continual improvement. Ensure compliance with all Health and Safety legislation. To manage all costs, including labour, laundry and consumables. Carrying out accurate and timely weekly and monthly stocktakes. Monitor department coverage to ensure sufficient team members are available to meet occupancy levels and that Housekeeping payroll budget is adhered to at all times.

About you:



We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:


Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities. Ability to encourage and identify development oppportunities within your team. You have the initiative to work alone whilst also having the ability to contribute to your team. Previous experience of working in a Housekeeping department at a Management level; preferably within a 4 or 5 star operation.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:


35 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.

Following your first successful 3 months, you'll also receive ......


Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover

We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.



Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.



If you are interested,please Click Apply . We look forward to hearing from you

About the Apex City of Glasgow Hotel

The hotel is just a few minutes' walk from Queen Street or Glasgow Central train station and has some of the best views of Glasgow's iconic sights from the upgraded rooms with a bird's eye view of the city below. The Apex City of Glasgow Hotel has 104 bedrooms and a relaxing lounge designed for informal meetings, workspaces and casual dining.



The lounge features a variety of menus from classic dishes to tapas dishes and the extensive bar menu features a selection of local and international beers, wine, and spirits.