Job Description

HEAD HOUSEKEEPER - Point A Hotels Liverpool Street


Salary: 33.500 per annum | 40 hours per week | 33 days annual leave including bank holidays.

About Queensway

Queensway Group is a family-owned business built on warmth, sincerity, and quality of service. We invest in real estate and turn it into thriving hospitality businesses--from coffee shops to hotels, residential properties, and members' clubs. Our brands include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and The Sloane Club.


With an entrepreneurial spirit and a passion for growth, we never stand still. Our agility and experience in real estate development allow us to create exceptional spaces operated by dedicated teams across the UK, Europe, and East Africa.

About Point A

At Point A, we believe hospitality is a state of mind. We're here to challenge the ordinary, work together, and deliver heartfelt hospitality to every guest--no matter their budget. Since 2017, this mindset has made us one of the most successful new hotel brands. Now, we're looking for great people to help us write the next chapter.

The Role

We're on the lookout for a dedicated Head Housekeeper who takes pride in creating spotless, welcoming spaces for our guests. Your eye for detail and commitment to integrity will help us deliver the exceptional experience our guests love.


Your mission? To keep our hotel clean, comfortable, and inviting--because a great stay starts with a great environment. Together, we'll make sure every guest feels right at home and help strengthen the reputation that makes Point A special.

What's in it for you?

Competitive pay: 33,500 per annum, 40-hour contract. Free meals on duty Queensway Rewards & Recognition Scheme--because your hard work deserves applause. Annual Awards Ceremony in London (yes, it's as fun as it sounds!), and many team building and social events. Career progression across our group--from coffee houses to hotels and beyond. Friends & Family rates at all our properties, included in the Queensway portfolio 33 days annual leave, including bank holidays to recharge and explore. A workplace that's fun, friendly, and full of opportunities to grow. A truly inclusive workplace, who genuinely values their team members. Immediate access to Wagestream, a platform that allows employees to access, manage, and track their earned wages in real time. Access to Each Person, a recognition and high street discount platform where we acknowledge and celebrate our people, helping them out with some great savings! Cycle to work scheme Tech scheme Pension Scheme

What You'll Be Doing:

Lead and inspire the housekeeping team to keep every space spotless and welcoming. Make sure rooms and public areas meet our high standards--every time. Manage schedules, stock, and supplies so everything runs smoothly. Train and support your team to deliver the best guest experience. Keep health, safety, and cleanliness top of mind in everything you do.

Right to Work in the UK and be able to commute to our hotel is a MUST.

At Point A, we don't just hire team members--we welcome storytellers, problem-solvers, and memory-makers. If you're ready to be kind, have fun, and challenge the ordinary, we'd love to hear from you.


Apply now and start writing the next chapter of our success story--with us.