Job Description

Are you an experienced and meticulous housekeeper with a passion for leading a team to excellence? The Malvern Hills Hotel is looking for a dedicated and skilled

Head Housekeeper

to join our team.

About the Role

As Head Housekeeper, you'll be responsible for ensuring the highest standards of cleanliness and presentation throughout our hotel. Your leadership will be key in managing our housekeeping team, overseeing daily operations, and maintaining the pristine reputation we are known for.

Key Responsibilities

Lead and motivate

the housekeeping team to deliver exceptional service.

Manage daily housekeeping operations,

including cleaning schedules, inspections, and stock control.

Ensure all rooms and public areas

meet our high standards of cleanliness and hygiene.

Train new staff

and provide ongoing coaching and support.

Oversee laundry services

and maintain inventory of linens and supplies.

Work closely with other departments

to ensure a seamless guest experience.

What We're Looking For

Proven experience as a Head Housekeeper or in a senior housekeeping role, preferably in a hotel setting. Strong leadership and team management skills. Excellent attention to detail and a commitment to quality. A proactive, hands-on approach with the ability to solve problems efficiently. Knowledge of health and safety regulations.

Why Join Us?

You'll be part of a friendly and professional team in a stunning location. We offer a competitive salary, opportunities for professional development, and a supportive work environment.

If you are a highly organized and motivated individual who takes pride in creating a welcoming and spotless environment for our guests, we want to hear from you.

Job Types: Full-time, Permanent

Pay: From 13.50 per hour

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Malvern WR13 6DW: reliably commute or plan to relocate before starting work (required)
Experience:

head housekeeper: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

Malvern WR13 6DW (required)
Work Location: In person