Job Description

Head Housekeeper

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Housekeeping - Sandmere Care Home

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Contract:

Full Time

Salary:

13.50 Per Hour

Shift Type:

Days

Contracted hours:

40

A purpose-built care home located in the heart of the Margate community in Kent. Our 68-bed luxury service provides exceptional levels of Residential Care, Nursing Care, Dementia Care, and Respite Care


We're looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You'll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You'll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.

Key Responsibilities:

Supervise and Lead:

Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.

Training and Evaluation:

Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.

Task Management:

Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.

Inventory Management:

Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.

Quality Inspection:

Inspect residents' rooms and common areas to ensure cleanliness and adherence to quality standards.

Handle Complaints:

Address and resolve complaints and requests from residents and staff promptly and professionally.

Safety and Sanitation:

Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.

Liaison Role:

Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.

Budget Management:

Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.

Communication:

Regularly communicate with management and attend meetings as required to discuss operations and improvements.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.


We are driven by the five core values that define the Care Concern Group:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.


If you're a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!

Contract Details

Pension Onsite Parking Paid DBS Uniform Provided * 5.6 Weeks Annual Leave (Based on a full-time contract)